Our stay was filled with hassles revolving around everything, everyday. First off, they had lost our reservation then told us the hotel was full. Once that was cleared up several hours later, we found out all the fine print that goes along with the "all inclusive" deal. We have stayed at "all inclusive" resorts before and have had wonderful times not worrying about anything we ate or drank - but beware of the "all inclusive" deal at Fiesta Americana because it is false advertising. Nothing is all inclusive. There are many, many exceptions in the menu and drink selection that are not included in the "all inclusive" deal. And, if you order any of these things that aren't included you will be paying a steep price plus gratuity plus tax on each item. Also, we could never get a straight answer about what was included because the waitstaff and bar attendants didn't even know what was and was not included, only figuring it out once the bill was put into the computer and the extra expenses were shown. This was an ordeal we went through every time we sat down for a meal.
The hotel was clean, had an excellent beach, and was in a good location but the hassels we had to deal with will keep us from ever going back or recommending it to friends.
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