Our stay was filled with hassles revolving around everything, everyday. First off, they had lost our reservation then told us the hotel was full. Once that was cleared up several hours later, we found out all the fine print that goes along with the "all inclusive" deal. We have stayed at "all inclusive" resorts before and have had wonderful times not worrying about anything we ate or drank - but beware of the "all inclusive" deal at Fiesta Americana because it is false advertising. Nothing is all inclusive. There are many, many exceptions in the menu and drink selection that are not included in the "all inclusive" deal. And, if you order any of these things that aren't included you will be paying a steep price plus gratuity plus tax on each item. Also, we could never get a straight answer about what was included because the waitstaff and bar attendants didn't even know what was and was not included, only figuring it out once the bill was put into the computer and the extra expenses were shown. This was an ordeal we went through every time we sat down for a meal.

The hotel was clean, had an excellent beach, and was in a good location but the hassels we had to deal with will keep us from ever going back or recommending it to friends.

This was our second visit at Fiesta Americana. Last year we stayed on the top ninth floor-- more expensive, but nicer accomodations. This year we stayed on the seventh floor. We had no problem checking in, but when we asked for a hide-a-bed for our child, we were told FA don't stock rollaways. Funny, because last year they produced one in a flash.

Apparent convention or business guests pretty well took over the patio and beach area on Friday and Saturday night. We actually felt like intruders when we walked to the beach to watch the sun set. And then there were the service people pulling noisy carts loaded with empty food trays across patio tiles into the late hours.

We got an announcement shoved under the door at the begining of the week that there would be some construction work going on for three nights. From midnight until about 6AM we listened to front loaders hauling sand to the beach. Not a quality experience, but they got the work done before guests arrived for the weekend.

I will complement FA on one thing: lounge chairs are always available-- the towel birds can't cover them all. We never ate regular meals at the resort-- too many good places available in town. Walk across the street to the super mart to get your water and incidentals. The farmers were apparently burning the underbrush on the mountians, so there was a smoky haze late in the evening that cleared up by morning.

My husband stayed at the Fiesta Americana for a week post-spring break. The hotel was lovely, quiet, had its own beach, a great pool, and the staff was friendly and attentive. The lobby is a show-stopper itself. The room was clean, the housekeeping was top-notch. Now the not-so-good: we were never able to connect to the internet. The beds were as hard as granite slabs. The food at the hotel was blech and overpriced. That being said, we'll come better prepared next time. I would definitely recommend the hotel and would stay again if the price was right. As part of our package, we paid approx $100 a night.

We just returned from our second stay at the hotel, both times booking a "Club" room. This room is on the 9th floor, and provides light BF, afternoon snacks and evening wine and light appetizers. This is obviously an added expense, not a courtesy the hotel provides. We were extremely disappointed in the level of service this stay. Every morning it ran like this: out of coffee, then cups, plates, bowls, spoons etc. It varied by morning and by time, but you could expect it was not going to be managed well. Why would you put 2 bowls out for cereal, with 30 rooms on the floor? One morning there was no cream at all for coffee! In the evening, the same, especially with wine. One evening, we never saw an attendant after 9:00 (even though it is supposed to be open until 10:00). This experience is decrease in the level of service we received from our last stay in November 2006. I did speak to a general manager, Antonio, who assured me he would be speaking to the food service manager about the situation, but it did nothing for my stay there. FA are usually great hotels, we have stayed at 2 others, and I would normally recommend them, but I would urge caution if you are considering this upgrade to your upcoming trip. However, on the positive side, the maid service was good, turn-down every night, and the service on the beach/pool area was friendly and attentive, however at times they were stretched thin (this was during high season). The location of the hotel is great, you can catch a cab or take the bus into town for about 50 cents per person. And there are many nice restaurants in PV.