This hotel is beautiful with a view of the ocean as well as the city.
The most amazing thing is that the beds and pillows are very good. If you have stayed in Mexico much you will know that is RARE!
There is always a wonderful breeze in the lobby/upper bar and when it is hot and humid as Mexico tends to be it is a highlight for sure.
We only had one dinner and two breakfasts in the resturant but they were all exceptional.
Would stay there again:)

Upon check-in had some issues with the reservation; although we had booked for four the front desk claimed there was only a reservation for one person and wanted to charge us extra. Had my friend not been hit by flying staples (the manager accidently flung them at her while he was trying to load them into the stapler) this issue would have taken longer to be resolved (we may have ended up paying $32 extra per person).

Another reviewer was right - there is a musty smell in the hall. Luckily that doesnt continue into the rooms. The rooms are clean, the balcony had a great view, the beds were alright.

No ice machine so we always had to call room service for ice, the housekeeping comes at odd hours of the day, the elevators and hallways were not ventilated (so they were super warm).

However, the pool was fantastic and the swim up bar had good drinks and excellent fajitas. They had enough chairs while we were there and the beds looked comfortable (for an extra 200 pesos a day). We enjoyed the restaurant by the pool for breakfast and the fresh squeezed OJ is perfect!

The guy selling tours at the towel desk offers discounts, dont be afraid to bargain!!!!

All in all it was a good experience, I'd go back!

Went to Puerto Vallarta for an overnighter. The Fiesta Americana Hotel was a great choice to stay at. The lobby area is beautiful, the rooms (Fiesta Club King) plain but very nice and the service excellent. It was definately worth paying a little bit more for the "Club" room. The only drawback for me was that our room (919) was directly across from the elevators. The noise kept me up at night for a short time.
Sign up for the Fiesta Rewards card. To name just a few of the rewards: The cancelation policy is extended to 8 pm the same day of check-in. 10% off meals in the restuarants. Free internet for 1 hr and up to 15 free printed copies.
Water sports, parasailing, horseback riding, golf and more are all nearby. There's an ATM located in the hotel also. Taxi to & from the airport is $8 USD each way. Taxi to downtown is $5 USD each way. The Blue & White Line city buses are .50 USD ($1 for 2 people as they don't give change), no transfers.
We didn't exchange any money, used the American dollar everywhere. Carry a lot of $1's when you go, for tips.

My husband and I stayed here from 5/23 - 5/26. We stayed on the 8th floor (there are 9) in room 808. The room was very clean, a/c worked great, and the view was wonderful. There is a fridge stocked with certain beverages & liquor. There is room to add your own...which we did.

The staff was AMAZING! Anything and everything was taken care of if we asked. I requested a bottle of sparkling wine and ballons to in the room upon our arrival...and it was (husbands b-day).

The hotel has a wonderful pool with a swim-up bar. Great beach area with a lot of lounge chairs. They also have the beach-beds you can rent for $20/day.

Parasailing is on the beach - which we did and loved! It was $45.00 each and well worth it.

Cab ride from airport - $18.00. (cross bridge - $6.00)
Cab ride to airport - $6.00

Cab ride to downtown was about $6.00. It is about a 10 minute ride. There is a lot places to eat and drink in the downtown area.

Dislike...about the hotel...Nothing - about the propery area - I did not like the people on the beach who sale things (hats, t-shirts, jewlery, etc). I found it to be annoying. They did not come up to the hotel pool area or on the hotels immediate property. They were literally right on the beach area before entering the ocean. They only asked once...."are you interested" but I became tired of saying NO. I would say there was about 8 of them.

Hotel is located across the street from a mall that has some shopping, a grocery store, and McDonalds.

Bottom line - we WILL GO BACK to this hotel. It is not a 5 star, but it is very comfortable and the staff make this heaven.