This was my first time in Mexico. I had an amazing time down here staying at the krystal. I would recommend this hotel to either younger people or spring breakers. I went over spring break and there were many college kids, which is the main reason why it was a good idea to recommed that age level. There was construction going on, but it really didn't bother me. We got a villa which was very nice and always clean. The shower would smell from the sewer but we got over it. All the employees were veryy nice and welcoming.

Ok well what do I say about this resort. It is boring and old. They tell you that it has ala carte....NOT. You can ask for a coupon to a few restaurants down town but when you produce the coupon you are told you can order from a choice of 6 things and that it is take out...a joke. The buffet is second rate.....breakfast was ok. The beach burgers were good(if you were willing to wait an hour or so for one of the old dinasour waiters to take your order)
The service is very crappy...the waiters at the beach are old as the beach itself i'm sure and are very rude! you would think it was their personal vodka they were serving.
The mix between all inclusive and not is a real pain as you have to sign a ticket for everything you get even a bottle of water.
There is no entertainment and no lounge type area to meet friends for a drink. It is a boring resort.
Our room was ok but I heard from alot of other travellers that there was black mold and bugs.
Spring breakers wre aloud to do anything they wanted and I was happy I never had any small kids with me and felt for the families who did.
Beach peddlers are pushy but you can get what ever you want for the price you want if you stick with it.

Booked resort with Uniglobe, was told there was no construction at this resort. Jack hammer sounds is what you will hear when sitting by the pool, unless it is sunday.

Bogarts which I was told was opened...is not open and has been closed for two years. We ate mostly at the buffet. Which was not great but better than cuba food. If you want Bacon in the morning you have to ask your server.

Was placed in a room with a view of the service road and main road, which is very loud. Second room was better, but the air conditioning wasn't working.

Location of resort is good, close to peir for any boat tours. Took the Bora Bora, great boat trip. go right to the pier for the best deal. Tour operators don't pick you up at you resort, you have to get their on your own.

Beach has alot of waves, I perfer more calmer water.
You can go for a great walk down the beach.

When we checked in the bathroom in our room was still dirty, there were coffee cup rings on the bathroom counter. The shower didn't drain properly, and of course, there was no bathtub. I asked for housekeeping, and the bathroom was given a quick swipe, not good enough.

Because of the plumbing problem, we asked to have our room changed, which they did the next day. We only had a window in the first room, the second room had a tiny balcony. However, there was an empty Corona bottle under our window the whole time we were there, it never got picked up.

The pool area was nice, but the grounds were dangerous for walking because of all the broken brickwork. There were cats on the grounds and I'm sure they use the beach for one big cat litter box, we could actually smell it in one area.

We went all-inclusive, but the staff didn't seem to hear you when you asked for a beer, or it took forever to get one. You have to sign for everything at this hotel when you are all-inclusive, and it's the same food day after day. We only saw one restaurant there, although I heard that there was a Japanese restaurant there as well. We didn't stay the resort very much, and we only ate breakfast there after the first day. So the all-inclusive really wasn't a good deal, because we ate out and had drinks somewhere else where we had to pay.

I'd go back to Puerto Vallarta in a heartbeat, but not to the Krystal.