My fiance and I stayed at the Palladium from April 26-May 3, 2008 and we had a great time. We are a couple in our mid 20s and this was our very first vacation. I did a lot of research before booking and although I was a little scared of the negative reviews, the trip was awesome!
Rooms:
We stayed in the regular "superior" rooms and it was great. Our room was 1308, which means the first building, the third floor and the eighth room. It had vaulted ceilings, 2 double beds, recessed lighting, tiled floors and nice decor. The room came with a small safe, a mini fridge stocked with 3 pops and 2 bottles of water, a coffee maker and also air conditioning. 2 bottles of water wasnt enough so we asked for more and we always had at least 4 bottles of water in the fridge.The beds were a little hard but I didnt notice because I was sleeping. They are on a concrete slab but the beds were comfortable enough. I was completely happy with our room!
The bathroom was big with nice marble tiles and 1 sink. Every morning the maid would make a swan design with the towels.
We had a great balcony with an amazing view of the ocean and the adult pool. It was always quiet and peaceful.
We always tipped our maid at least 2 U.S. dollars or 200 mexican pesos every day.
Pools and beach:
We only went in the adult pool, which was amazing. There are no kids allowed at the adult pool, which was nice for people wanting to get away from it all. The adult pool had an amazing view of the beach and ocean and there was a bar right there for easy access. There were lots of lounge chairs although there could be more palapas and shade areas. If you get to the pool before noon, you can always find a nice shady area so you dont get too hot.
There are 3 pools at the resort although one of them is only for the people who stay at the royal suites. The main pool looked like a lot of fun with lots of kids, activities, music and the snack bar. All the pools were right on the beach and they all had lounge chairs and bars nearby.
The beach was a little disappointing. But I knew that going there. The sand was nice but the water had lots of rocks and a lot of seaweed. There was only one area for swimming and the danger flag is almost always up. You can still go in the water when the red flag is up but you must be in the swimming area.
The beach had a lot of lounge chairs but again could use some more shady areas. There was a bar right on the beach and a place to get boogie boards, surf boards and other water sport eqiupement. They were a few merchants on the beach but they had their own area off to the side. The would come around to ask if you wanted a dress or braids but I never felt bothered.
Restaurants and Buffet:
You get 3 restaurant dinner bookings for a one week stay. We went to the Mexican, the italian and the beach bbq and Viva Mexico was the best! The make the salsa in front of you and the food was excellent. The service was great. All the restaurants were great, with awesome views and good food. I wish I could have gone more. There was also an oriental restaurant but we didnt have the chance to eat there although I heard it was great too.
The buffet was alright. You do get a little sick of the food but it was decent enough. It was never busy and there were always tables. The worst part was breakfast. It was always insanely busy and the food wasnt good at all. We actually only went the first morning we were there and then again in the middle of the week but decided against getting up to go again. The buffet times are 7-1030, 1230-3 and 630-10. There are always snack places around the resort if you get hungry in between those times.
Entertainment:
I loved the entertainment. There was always live music and nightly shows to look forward to. The entertainers were so happy to be there and they really enjoyed their jobs. They speak english but really fast do you have to really listen to what they say. Nights were always so much fun. They had a disco but we only went once. They played mexican dance/techno music that I didnt enjoy. One night they had a beach party and that was awesome! It would have sucked for the people in building 2 as it was right outside their building but we had a great time doing the limbo and dancing! Overall, I was entertained and the entertainment was great!
Lastly:
The resort is really spread out and there is a lot of walking so it isnt for people with limited mobility.
There is no atm at the resort so bring money or you can take a cab to the nearest atm for 10-20 u.s. dolllars
The grounds were amazing and so beatiful. Lots of lush gardens, plants and flowers.
There was a zoo with monkeys and other animals that were neat to watch.
Tip the maids, the bar tenders and the servers. The work really hard and dont get paid well so make sure to tip them. Get small bills and mexican coins. They really appreciate the tips. We tipped the bartender 5 bucks and everytime we went up for drinks, he had our drinks ready for us.
There are excursions to go on but they are pricy. Some people we met went on a safari tour for 98 bucks each, but they said it was well worth it.
I had a great time lying by the pool and watching the shows. I would recommend this hotel to everyone but keep in mind that the beach and water is rocky and there is a lot of stairs. Keep a fun loving attitude and that is exactly the time you will have!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers