I just watched 60 minutes, so I took the time to check out what has been said about the hotel/condo unit my daughters and I stayed in last summer, I cant believe the ratings,

This is a two star at best. Dirty, My daughter took pictures of the moldy, bug infested mattress. We asked for it to be replaced and they brought a dirty foam topper. She slept on the sofa.
We were told the room would sleep 4, when it could sleep 2. so we had to upgrade(at add"l cost)

I could go on about how bad it was, but you get the idea!

I would not go back for free.

We stayed eight days at the Playa del Sol and had a nice time. We had unit 601A and it's a nice unit for up to 4 people. I highly recommend using an agency to rent out a unit at this or any other time share type property. We used pvrpv and they were able to secure the exact unit that we wanted on the ocean front side of this property. When I contacted the reservations desk directly, they weren't able to offer me a better rate or a guaranteed ocean front room.

The facilities were safe and mostly clean. I suspect that every unit is different in terms of quality of furnishings/fixtures. Unit 601A needs some updating in terms of furniture and bedding but it was acceptable. The balcony furniture was terrible/unusable and desperately needs to be replaced. The pool was marginal -- it had some mold around the outside edges that could easily be cleaned up by the staff with a simple daily scrub. There's no in-room safe, but there are deposit boxes available. They did attempt to sell us the time-share option, but we just politely declined and it wasn't a problem. Note that the September heat is really oppressive!

Overall, this is a great location and the oceanfront rooms are quiet and have wonderful views and easy beach access. Try the Kit Kat Club for breakfast. It's wonderful and just a block away.

I am an owner at Playa del Sol. I purchased a timeshare in 2002, not knowing what I was getting myself into. I have since discovered that much of what I was told during the sales presentation was not true. I was told I could easily resell my timeshare, and given a list of companies to help with that - these all turned out to be frauds. I was told that I could rent my weeks, but it turns out that I have to pay in order to do that and in the end, barely make back my yearly maintenance fee. But the final straw happened when I called to book some weeks for friends who want to come to PV while I am there in June '08. I was told that they are no longer accepting reservations for Playa del Sol Los Muertos. When I said that I already had a reservation, I was told that it has since been taken off the market. I have since been told that they are renovating the property and do not want to inconvenience guests with the noise - but, I AM STAYING THERE! I was told that they are not accepting new reservations, but was offered the option of renting nights for my friends at the regular rental rate of over $180 per night! There never seems to be an end to the surprises with Playa del Sol. I'd stay away from them, and check carefully for other complaints online. Better to go with a timeshare company that has a decent reputation and does not allow these kinds of practices.

We spent a week at the Playa Del Sol Los Muertos in July (10-17). I checked on Travel Advisor for several weeks prior to vacation, and I admit I wasn't too sure of how the hotel would measure up. Most of the reviews were very good, but one in particular had me worried. But our plans were made, and so we went! We landed on time and took the previously contracted shuttle straight to the hotel. We arrived at the hotel about 1:00 pm - quite a bit before check-in. They suggested we get a bite to eat or go swim for a bit, then come back. They took our luggage up to a room for us and we set out to town. We ate lunch at a local restaurant and returned to the hotel. Our room was ready, and we were happy to have an oceanfront two bedroom. While some of the furniture might need some updating, the overall facilities were quite nice. We had six adults - the maid (Isabel) did a great job keeping up with all of us - that wasn't easy! Any time we needed something, we just called the front desk (it seemed Lourdes was there the most and she was wonderful), and they were more than happy to help. They called cabs for us, answered questions, and were eager to supply any items we requested. All of the employees were friendly and constantly working to keep the common areas clean. The pool is somewhat on the small side, but we spent time cooling off after the beach and meeting other guests - it's the perfect play pool. The bar, La Pirata, was very good. The waiter was very attentive and we enjoyed drinks and snacks on the beach about every other day! As for the peddlers, it was somewhat of a nuisance, but by the end of the trip, we learned to laugh and watch those who stopped each and every one and didn't buy a thing!! Puerto Vallarta is such a neat place. There is a lot to see if you give yourself the time - ride the local buses - explore the side streets. I was quite surprised at how large a place Puerto Vallarta is! We all enjoyed our stay at the Playa Del Sol Los Muertos. It's not far from town, the Malecon, and within walking distance of quite a few restaurants. Overall, we were very pleased with the service and would recommend this hotel. By the way - we are not owners of Playa Del Sol, but requested an ocean view prior to and upon arrival. Also, the review that scared me...well, it seems Playa Del Sol management must read their reviews. They responded to the review, and I was very pleased to see they take these comments to heart. Thanks for a great stay!