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Dreams Puerto Vallarta Resort & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,069 reviews
1,069 Reviews
5.0 of 5 stars
569
4.0 of 5 stars
322
3.0 of 5 stars
75
2.0 of 5 stars
62
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 105 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 337
Description: Resort Hotel in 2 unusual arc-shaped buildings facing Bahia Banderas & the ocean, surrounded by unspoiled tropical jungle. This description is based on information provided by the hotel.
Address:
Carretera Barra de Navidad Km. 3.5
Playa las Estacas s/n
Puerto Vallarta 48300
Mexico
Check Rates: $416 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Dreams Puerto Vallarta Resort & Spa

( 94-98 of 1,069 )
“Most amazing vacation ever!!!”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
alberta
Apr 22, 2008
7/7 found this review helpful

My best friend and I went on a much needed vacation and stayed at Dreams. It was absolutely amazing from start to finish! When we arrived we were in complete awe of the beauty. We went to the check in desk and were promptly greeted by one of the bellboys with a tray. On it were two hot towels and two glasses of champagne. We were welcomed to our "second home". We weren't able to get a room with a balcony but it didn't matter at all. The sliding glass doors opened up almost completely and we were able to see & hear the ocean. It was breathtaking!

The food was really really good at all the places we ate at on the resort. Portofino was our favorite place. It is an italian restaurant and the food was great and it looked really pretty when we got it. The servers were phenomenol! Sergio was particularly great! The Sea Side Grill has an amazing view of the ocean and the beach. The food we ate there was okay but it's totally worth it to eat there just for the view alone. We were able to watch little crabs on the beach from our table. It was fun. El Patio is the mexican restaurant there and it was really good too. The buffet (World Cafe) was enjoyable as well. There was always a huge variety of food there (breakfast & lunch). Lots of different things to choose from.

The people on the resort (staff) were all absolutely wonderful!!!! We were always greeted with smiles and we were truly treated like royalty! I have not one negative thing to say about any of the service we recieved. Each and every staff was fabulous!!!

The sunsets were spectacular!!! You need to see them to believe them!

The private beach was wonderful and the vendors that sell things on the beach each day were good. They had a good variety of goods to sell and I brought back a number of things from them.

They had a really good variety of shows each evening. We watched a mexican circus, a fireshow and attended a Mexican Fiesta night. Each activity was well-organized and fun!

I would love to see more of Mexico, but before I do, I will definitely return to DREAMS!!! It was an amazing experience that I want to have again!

  • This TripAdvisor Member:
    • Liked — Everything!!!
    • Disliked — Their internet access was really slow and they only had 2 working computers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tammy35's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: May 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $416 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Had A Great Vacation at Dreams!”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
grabby16
Apr 21, 2008
5/5 found this review helpful

I just returned from PTO Vallarta/Dreams and wanted to give you my thoughts on this vacation destination.

Our family of four, 15 yr son, 13 yr daughter, hubby and myself had a great time. We have been to PTO Vallarta many times but had not stayed at this hotel. We chose Dreams because of the convenience to town, which is wonderful.

We stayed in the old tower and I will say that the beds are hard, nothing a mattress pad couldn't fix. The rooms were not plush but clean and functional. The mini bar was always stocked and the maid service was always good. For our family this worked out just fine.

The food was good at all the restaurants, something for everyone's tastes. The best part is that you always view the ocean from all locations - very cool.

The beach is groomed every morning and the entire property is kept cleaned and beautiful.

The staff was also very friendly and seemed to go out of their way to serve you. I did bring $100 in singles for tipping, I highly recommend that as well.

I would absolutely recommend Dreams and plan on going back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grabby16's Summary
Date of Stay: April 2008
Member since: April 21, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $416 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The third time's not necessarily a charm”

Dreams Puerto Vallarta Resort & Spa

3 of 5 stars
San Francisco
Apr 21, 2008
2/4 found this review helpful

This was my wife and my third visit to Dreams in Puerta Vallarta within the last year and a half.
Why do we always choose to come here for our fun in the sun?
It's close to home and the views are amazing.
The previous two times we visited were fabulous, however, this time was a little different.


On check in they didn't have a king size bed for us, overbooking happens. They offered to move us the following day to the first floor garden suites which we were not to happy about but we agreed. By the way you are only a couple of yards from the nightly weddings that take place here.

Went to the pool side bar right before six and couldn't get a drink.
Um, we're in Mexico and need beer so after jumping into the pool we headed up to the main bar. Our bad for not being bone dry and needing liquid refreshments after a day of travel and check in drama. One of the cocktailers said "Ellos mojado's" and wouldn't serve us.

Went to the Seaside Grill for dinner which was good, steak wrapped in bacon, yum.
Second day, checked in at the front desk to check the status of the room and they said come back after three to pick up your keys.
They totally came through, moved us up to a higher floor with the view that we have come to love and that keeps us coming back.

I believe our only dissapointment was with the food quality at the restaurant's Oceana in particular was nothing special, we had eaten there once before on a previous visit and was less than impressed.
Portofino is in my opinion the best restaurant, service, food top notch.
On our last night, which happened to be my birthday we ate at the Seaside Grill again, a great table by the water was the only highlight. We never received our appetizers, the caesar wasn't made at the table, and the short ribs were 90% fat.

The roomservice is good and if you want more or less of something from the minibar just write a note and stick it in the fridge.

Overall, the resort was in good repair, only gripe was The sports bar was kinda stinky and half of their t.v.'s didn't work,the staff friendly and attentive,Juan and Miguel at the poolside bar ROCK, and a good time was had by all, except for the two bad experiences at the restaurants.

  • This TripAdvisor Member:
    • Liked — The privat beach
    • Disliked — Food Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhyno23rjr's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 21, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $416 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great family get away”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
Los Gatos, CA
Apr 21, 2008
7/7 found this review helpful

Our family of five was all set to travel to the Kona Coast in HI for our children's spring break from school when ATA went out of business 4 days before our departure. We spent a lot of time picking a new vacation and decided to give an "all inclusive" resort a try for the first time.

Upon arrival at Dreams, our family of 5 had no problem getting from the airport to the resort in a van/taxi. ($40 US) Once we were at the resort, we did not leave again until our departure 4 days later. Everything we needed or wanted to do was right there. At check-in, we did have to endure some frustrating time spent trying to get 2 rooms side by side (as we had booked) for our family. We spent the first night in 2 rooms down the hall slightly from each other and both rooms with 2 double beds. The next day, we moved to a more desirable set-up with 2 rooms next door to each other ---- one with a king bed, the other with 2 double beds and a cot for our three teens. The rooms themselves at Dreams are nothing special. We were placed in the "older" tower so we never saw the "newer" tower rooms, but ours were clean, bright and ample in size. The furniture and rooms looked a little worn, but the day we were checking out, they were placing new furniture and mattresses in some of the rooms. My biggest complaint about the rooms is the tiny bathrooms. Two people couldn't be in there at the same time and the tub was small and not very inviting for someone who loves to take a soak in a tub. However, we spent so little time in our rooms, we hardly noticed the small inadequacies. From morning to late at night, we enjoyed all the resort had to offer from dining in all the restaurants to partaking in the evening entertainment each night.

Every morning, we'd put out our towels on some beach chairs under the thatched roof umbrellas and go up to enjoy the wonderful and expansive breakfast buffet. After a light bite, we'd go to the gym and work out or rock climb a little ways down the beach. When our teens woke, we'd meet them at the breakfast buffet and enjoy our second course of breakfast. Our days were spent reading and napping on the beach. The waves got really big by our last day, so we enjoyed boogie boarding and playing in the waves. (all equipment is provided by the resort) We never wanted for anything while at Dreams. There are waiters who come by your beach chair asking for your drink order and our kids enjoyed the 24 hour room service. The food at Dreams is FANTASTIC! We never had a bad meal and the service is very good and attentive. The food is definitely "fine dining" versus greasy fast food or casual restaurant fare. We had heard the good reviews on the restaurants before going to Dreams, and we can concur, the food is delicious.

Our family had a super time at Dreams and only would voice a few disappointments. We found the swimming pools could have been kept a little cleaner and the staff is too eager to serve teens and under-aged drinkers alcohol. While the drinking age is 18 in Mexico, our 16 year old was asked how old he was, and even though he answered honestly, he was promptly offered a beer at dinner. Perhaps it was due to his being with his parents that this waiter decided to offer our son a beer, but it would have been nicer if he had asked the parents first. Our 18 year old definitely did some experimenting with alcohol, with our permission, but tended to not quit at an appropriate time. It is our feeling that the bar staff isn't too diligent about over drinking or over serving. We were careful with our kids, with "check in" times at various hours throughout the vacation, and everything turned out fine. One of the great things about Dreams is that it is located on a private stretch of beach with huge rocks jutting out into the sea on either side, so there is no way to wander off from the resort. We were able to let our teens have a lot of freedom from their parents with a good feeling that they couldn't leave the resort without getting into a taxi. There is plenty to do on the Dreams resort property, so our kids never asked to go anywhere and we all had plenty of space.

We took 2 taxis back to the airport on our departure day ($12 each US) and found road construction delaying us about 20-30 mins. You might want to ask at the front desk if construction is taking place when you leave for the airport and allow extra time.

All in all, we 5 had a super time at Dreams. We would go back for sure and found that our week of vacation spent in April was perfect weather-wise. Every day was sunny and around 80 degrees with a gentle breeze. Nights were cooler and a sweater or light jacket was needed. The staff is very courteous and eager to please. We did minimal tipping and never felt any pressure for tipping. We also had the resort photographer meet us (free of charge) down on the beach our last day at Dreams for a family photo session. Afterwards, we purchased a CD of photos from our stay at $7/each. (We used all US money while in Puerto Vallarta and there was no problem with not having pesos.)

Have a super time during your stay at Dreams and enjoy the "Dirty Monkey" frozen drinks under the palm frond cabanas watching the sun set into the Pacific Ocean after a perfect day relaxing on the beach! Ole'

  • This TripAdvisor Member:
    • Liked — Beach setting was beautiful, great restaurants, great service
    • Disliked — Dirty pools, dated rooms, some rooms were smoking rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivninCA's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: April 21, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $416 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect vacation two years in a row”

Dreams Puerto Vallarta Resort & Spa

Apr 20, 2008
5/5 found this review helpful

This review is a little late in being posted. My husband and I have stayed at Dreams Puerto Vallarta two times--in July 2006, when we were married at the resort and travelled with a group of 8 family members from age 14-58, and in July 2007 when we returned by ourselves to celebrate our 1yr anniversary. Both, times, we had fantastic experiences (though the wedding itself was not quite without its negatives).

The resort is beautiful with gorgeous tropical flowers and palms. All of the rooms have great beach views. You don't have to pay extra for an ocean view at this resort. We stayed in the cheaper Dreams Tower both trips and loved it. I recommend asking for a room that has an actual balcony, as it was so nice to sit in the evenings to watch sunset or to step out in the mornings and watch the resort wake-up. Our second trip, we were given a room without a balcony and changed rooms on the second day when a balcony room became available. The balcony-less rooms are slightly larger with a bigger sitting area.

The beach is amazing--long and private with soft, clean sand and a gentally sloping ocean floor. On windy days, the waves may be too challenging for young children, but we enjoyed boogie bording when the waves were rolling. On calm days, I recommend taking out one of the resorts kayak's and touring the nearby shore. My husband I never did swim in the pools during either trip. The beach was just too great. The beach waiters were always there when we were ready for drink refills.

The food was terrific. We did not eat at the buffets except for one breakfast and one lunch. The Oceana breakfast and Seaside Grill lunch was heads above the buffet, in our opinion. We also preferred those restaurants for dinner. We did not enjoy El Patio or Portofino nearly as much as Oceana or Seaside Grill (though they were not bad, just not as much to our likeing). However, both Oceana and Seaside Grill are open air, so it can be pretty muggy. The other two are inside so A/C makes them comfortable, but you lose the ambience of crashing waves. Note: the clam chowder at Oceana was unbelievable. You must try it at least once if you are a chowder fan.

The resort has lots of activities. While we didn't hang out around the pool or go to the evening shows, we did enjoy the free scuba lessons in the pool and the guided Jungle Hike (which is quite a demanding 1-2hr hike with bouldering and forging of the small river several times). We also loved taking the Kayaks out and using the boogie boards. We had no young children in our group, but the Explorer's Club seemed to be a hit with the kids.

Overall, we would recommend this resort without hesitation to anyone. We are not party people, so I can't comment on the club scene in PV, but the resort itself was a peaceful, luxurious treat and the beach cannot be beat. We have every intention of returning the resort again in the future.

  • This TripAdvisor Member:
    • Liked — The BEACH and the great food
    • Disliked — It was all pretty great except for the wedding coordinator in 2006.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoungMNtravelers's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: June 26, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $416 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Dreams Puerto Vallarta Resort & Spa

( 94-98 of 1,069 )
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Dreams Puerto Vallarta Resort & Spa Address

Carretera Barra de Navidad Km. 3.5 | Playa las Estacas s/n, Puerto Vallarta 48300, Mexico