Well as a few of you, after reading the reviews about this resort i was skeptical about our stay. But after arriving and getting such friendly attention from the staff, I admit my feelings were wrong about the resort. Yes it does need some renovations, which i hear they are going to do. but the service made up for it. Our room was on the 13th fl which we had a wonderful view. The room was a little shabby but very clean and our housekeeper was great!

We actually stayed another week. so for three weeks we were able to stay in our same room, I had numerous massages, and Victor was so attentive to our drinking needs LOL!!

We had some wonderful dinners in town. We had fresh homemade guacomole at the resort for lunch and we had wonderful weather...

Now we are home to 50 degree dreary rainy weather and ready to go back!

As poeple said no it is not a 5 star resort, but I enjoyed our stay just the same!

Janie :)

If you enjoy staying at an early 1980s Motel 8 off a noisy interstate in the US then you will feel right a home here. The hotel staff first off lied about the hotel being renovated, it is NOT. Next the hotel room smelled moldy and was generally very shabby. The bed was the worst of all and I'm still sore from sleeping on it., hard as a rock. I even tried sleeping on their smelly sofa but that was just too much to stand. The bathroom had chipped paint and the toilet didn't work. Oh, and the door to the room looked like it was previously broken into, and a very poor fix-it job by this so called hotel. The only saving grace for the hotel was the view and the pool. The food and drinks by the pool were very good but overpriced for Mexico. If you want a nice hotel stay at a non-timeshare resort. Also, make sure it is a name brand or ask some who has previously stayed there. I still enjoy Mexico but it will not be at this hotel in the future.

My husband and I are owners at all the Playa del Sol Resorts. We have only ever traveled to Costa Sur due to the fact that the entire resort is feet from the ocean. Every room has a full view of Banderas Bay. Yes the rooms are a little outdated, but the owners are waiting for the former Costa Vida member's Time Share years to run out. Apparently 80% of them will be finished in 2008/2009. Then the renovations will begin.

We enjoyed all aspects of the resort. We travel to Wal-Mart by bus every few days to buy groceries. We ate a few times at the resort but we weren't too impressed with the food compared to the prices. We ate many times up town or down the street at El Set.

All employees at Costa Sur are friendly, ready and willing to help.

We are already planning our next trip for 2009.

The first night we arrived the room smelled pretty bad and it was blazing hot. We complained and switched rooms the next day. The rooms are somewhat run down and the towels and bedding are pretty old.
The staff was not very friendly. We had several experiences with staff being less the helpful and sometimes they were just rude. Of course there were some staff that were great, but they were few and far between.
The food at the resturaunt was terrible, except for the buffet breakfast which was good.
There seemed to be a bit of pollution in the lagoon out front of the hotel so we opted out of swimming at the lagoon.
For the price you can get a better place to stay.