The hotel was not very clean. The towels were tiny. The showers were cold. Out of 4 days, I got one lukewarm shower at best. The staff was ok, the parking attendant was very friendly, but then followed us several blocks trying to mooch a tip when we carried all of our bags ourselves. Parking is very limited. When we asked for a receipt at the end, we were told, "No, I'm sorry." We had to get a manager, and he had to run into some backroom to photocopy for us the webpage that we had printed and bought. So they really never supplied any kind of receipt.
The good thing was location. Very short walk to the beach, and close to a lot of downtown restuarants and bars. I wouldn't stay there again. The Zihua beach is not that great, and we ended up driving everyday to a different beach anyway. If I knew we'd be driving, I would have picked a nicer hotel, farther from the beach.