My husband aand I have just returned from our first holiday in Zihua and absolutely loved it ! I almost hestiated to write a review as Cinco Sentidos is one of the very best kept secrets and we don't want the character of the hotel to change.

The hotel manager Heiko was there upon our arrival and we immediately noticed that he had a sincere interest in the comfort of our stay and though out our time there he helped us out time and time again.
Cabs, (in 30 seconds) dinner reservations and tips of what to see and do were all handled perfectly. His suggestions were "right on" and he always responded promptly to any request we had
The best restaurants we found were Il Mare (2x for dinner and breakfast) Also La Cala, $$$ very special romatice place for dinner, be sure to take in the sunset and evening, very special.

The hotel itself is very well appointed, clean and beautiful and the views over Play La Ropa from any of the rooms are fantastic! There has been a lot of thought given to the privacy and comfort of each suite, with each having its own infinfity pool and a very intimate feel to each with lovely beds and decorations. As otheres have stated the pictures do no really do it justice.

Thanks again Heiko for making our stay outstanding, by always demonstrating your kindnes and caring for your guests!

PS he even cooked our shrimp on the BBQ!!!! WOW !

My boyfriend and I stayed at the hotel in January and had a great time! The property was small, but landscaped well and had a nice intimate feel to it. We stayed in room number 1 (I think this is the only one that has two double beds in it but I'm not sure). It is probably one of the smaller rooms but it was still clean and nicely furnished. The beds were comfortable and always had pretty flower designs laid out by the staff everday. Every room has its own individual dipping pool which is a really nice thing to come back to after a hot day on the beach. The hotel pool was clean and had a great little in-water table to place your beers on while taking a dip. I am pretty sure the hotel was full while we were there but we simply didn't run into very many other people while we were there. We had the pool to ourselves the times we used it and were usually gone during most of the day spending time at the beach. Heiko was friendly and helpful; and what everyone says about calling cabs in seconds is absolutely true. It was no problem going anywhere you wanted and the beach was so close by it was no trouble walking down whenever you wanted to go. All in all it was a great experience and I hope to go back soon!

We just returned Feb 2, 2008 from Hotel Cinco Sentido,
suite # 3. When we arrived we loved the hotel, there are
only 5 suites, so little or no people at the pool. There are
58 steps to suite#3 so if you have a problem with steps
this is not the place to stay, we would walk to the beautiful
beach La Ropa, which has very good restaurants, then would
take a taxi back up the hill to the hotel. We prefer Zihuatanejo
over Ixtapa as it is more old Mexico where Ixtapa is a tourist
town built by the government for American and Canadian
tourists. We were having a wonderful vacation, enjoying the
hotel and my husband did very well fishing, 9 sails 2 marlin,
catch and release. Then the 3rd day everything everything went down hill, Hieko the owner was having people at his office after 10 PM every night and talking very loud, which kept us awake.
Then Hieko decided to clean the water in the pool and said it would be ready in an hour......it was finally ready three days
later an hour before we left for the airport, for anyone who has been around pools you will know it does not take 3 days to clean
a pool...very disappointing.
If you plan to visit the Hotel I would suggest not taking unit #3
as it is too close to office noise at night and make sure they
are not going to clean the pool while you are there.
It is too bad such a beautiful hotel is not being handled unprofessionally. There was another review for Dec. 12, 2007
with the same complaint, wish I had read all the reviews before
going.

Our first week was spent with 20 coworkers in Ixtapa, we spent our last two days in Zihuatanejo at Cinco Sentidos, Finally I am relaxed, I based my stay from reviews on TripAdvisor, however prior to leaving, I read a not too favourable review but decided to keep the reservation. When we arrived, I was very happy to see that we made the right decision.
Meeting Haiko was the highlight of our arrival. his personality and attention to details was what you'd expect at the best 5 stars
hotel. We instantly felt welcomed and relaxed. The hotel moto
don't worry be happy is all you need to have a great time. It is obviouis Haiko puts his heart and soul into the hotel.
The restaurants recommended by Haiko was better than any in
Ixtapa. Finally we had some good meals. Il Mare simply wonderful, perfect pasta and sunset view, Pati for breakfast on the beach, fresh OJ, good service...Ziahuablu, also another great restaurant/night club, Haiko called ahead so the were expecting us and treat us like VIP's. the owner Edmund came to greet us. Other guest were also very friendly and also enjoying their stay. There were no complaints.
Now I am home, it's cold and raining and wishing I was back in
our private jacuzzi, looking out at the beautiful bay, it is truly a touch of heaven. I recommend this place highly, it's one of a kind.
Carol Carlson-Ives