We recently stayed 4 nights at the Emporio in Mexico City on our way to Merida, and then 2 nights again on our return. I cannot say enough positive things about our stay. Both our rooms were extremely comfortable, very well appointed, and the entire hotel staff was helpful and very friendly. The location of the hotel is close to ideal and we felt safe in walking throughout all the adjacent neighborhoods. For the price, comfort, luxury, service and perfect location, this wonderful place is hard to beat.

We love this hotel, its a charming, comfortable place to stay when in Mexico city, all the staff is very, very friendly and helpful, thanks to all of them to maked our stay , memorable,
the front desk lady was remarkable helpful .
the location over beautyful paseo de la Reforma, it´s nice and safe, We walked at 2am for the hotel surroundings and we felt safe all the time.
all in all, a world class little hotel at this strange,magical and magnificient megalopolis.

We just returned from 8 days at the Emporio Reforma Hotel. Our junior suite was spotless, extremely comfortable (thanks in no small measure to a fantastic king-sized bed) and ready for us when we arrive tired from the airport and Mexico City's famous traffic.

The tiniest detail, that of some cold, over-cooked pasta in their restaurant, was addressed immediately by first the Executive Chef Sr. Pable Hildebrando and later by Ing. Héctor A. Villa Saenz, General Director of the Mexico City location. We were sent baskets and plates of fresh fruit as a gesture of their sincerity.

Special thanks should go to bell-captains Carlos (day) and Arturo (night), who provided service beyond the call of duty. I am somewhat handicapped and my every whim was met. They were my legs whenever I wanted to buy last minute tequila as gifts (there is a very good liquor store a block and a half from the back entrance to the store) and large bottles of water late at night.

We had booked three suites for a family wedding and reunion and all were more than satisfactory. My brother-in-law, who does a great deal of business travel each year, commented that this hotel provided all the comfort and services one would find in first-class establishments (for a fraction of the price) around the United States and Europe.

Would we return? It's our fifth trip to this property and are looking forward to a return visit next March, 2008.

Kudos to all the management and staff of the Emporio Hotel Reforma! ¡Gracias amigos!

We stayed at the Emporio Reforma for nine nights recently and we were pleasantly surprised. We based the selection totally on location (Reforma is the main blvd in Mx Cty). We felt very safe, we even walked home nightly from Zona Rosa at 3 AM with no problems. We were very pleased with the services of the Hotel Car Service. Our driver, Alejandro - ALEX - was very pleasant and proved invaluable with our sightseeing and general information on the history of Mexico City. We hired Alex to drive us for two full days and he ensured we were taken care of at tourist sites and introduced us to some great places to eat. He adjusted his hours to suit our needs. The hotel was very clean, the staff friendly (although very few were bilingual but it gave us a chance to put our Spanish into use). The decor of the hotel is European and very nice. We ate breakfast most mornings at the hotel and felt it was good value for the money. The hotel is central to all and we plan on staying there again in the near future.