Please... do not hasitate to stay at this hotel... we did it... and it was really exciting!! They are so friendly and this hotel has all tradition of Mexico...

This is an up-scale place with good views, purified water on tap, and rooms that could benefit from refurbishment. We were pretty happy with the place until we checked out and had to correct a lot of errors on our bill--such as charges for breakfasts that were included in our rate.

We stayed here 21, 22 July 2004.

Excellent situation (facing Malecon).
Luxurious public areas.
Bedrooms a little faded - worn paint on furniture etc.
Good views from balconies of all rooms.
Effective and quiet AC.
Complementary Veracruz coffee and avaiable filter coffee-machine a nice touch.

Complentary cocktail provided in bar .

Excellent serve yourself breakfasts (at least 6 fruit juices, lots of fruit fruit, breads cakes as well as "normal" hot Mexican food -huevos, ticino, frijoles, tortillas, mole etc. )

Free internet.

1250 pesos per room per night including breakfast a little steep by Mexican standards, but apparently offered good value for money in Veracuz.

(see and compare my review of Ruiz Milan Hotel, Veracruz, which was much poorer value)

We stayed during carnavale 2004. The hotel is truely a grand Mexican Hotel. If you are looking for a US style hotel, this may not be your place(but, then why would you go to Mexico?). The rooms are large, modern, and very clean. The location on the Vercruz harbor is perfect for city life. The staff is exceptionally friendly, and very helpful (you do get an opportunity to use your Spanish, although one could always find an English speaking staff person if necessary). I recommend the harbor side rooms with a balcony.