The five of us Stayed at the GR Solaris between April 15 & 23rd-2008. Two adults-three children.-twelve and fourteen year old girls and one male child, age ten

The hotel was clean but noisy. When the air conditioning system kicks on and off it is loud. Of course this is only a concern during the evening. The tiled hallways are noisy and voices can be heard from other rooms.

We traveled with three children and asked for a connecting room. Here is where the joke started. The interior doors had to be left open after we asked they be unlocked. Yes open, because the dead bolt had to be left extended in order from preventing the doors from closing. Their was no way of locking the door from inside the "master bedroom" for the purposes of having "privacy" when needed. The hotel's solution.....Call the desk 24 x7 and ask for the door to be unlocked and locked when needed. Who is watching the clock anyway? The average man may have been intimidated by this solution but not me...(LOL)

By 1pm the water in the main/upper pool was disgusting. Between the suntan oil floating on the surface of the water and food floating on the surface and lying on the floor we thought we were in a soup bowl. The hotel should definitely prohibit persons from eating in the pool. As for the suntan lotion I have no recomendation. The hotel staff may also consider separating the kiddie pool from the main pool as I can only imagine what else is in the pool. Yes the childens pool and the main pool are one in the same. Although the children may not be the only ones at fault, as adults would stay at the swim-up bar for hours. One can only assume the "adult bar flys" have abnormal bladders.

As for the entertainment team....All comments suggested sex. I am not a prude but this was sold as a family resort, hence our three children and dozens more were present. From one male entertainer simulating a striptease down to his underwear with the other male entertainer suggesting to the other, "show us your package". I am sure I wasn't the only person questioned from a child asking what a "package" was. Now I know why persons wear underwear underneath their bathing suits.

Other comments made from the entertainment team. During a competition show they requested "dirty poses", "sexy poses" and "naughty poses". I am sure I wasn't the only person questioned from a child what the differences are.

As for the remainder of the stay, all was well. The hotel barring the pool was spotless.

The food was ok. You do need to stand in line at 9am to make a reservation for the Marco Polo rest. This Rest. is sold as the high end rest and requires pants and shoes. No sandals or shorts. We didn't go because we didn't want to wait in line.

In order to have a chair at the pool you need to place a towel on a chair at or about 7am.

Would we return?....For the money it was a good value. But we may wait for the children to grow older or we will go when the children are eslewhere.

This is one of many family trips we have made to Mexico and our third time at a Solaris Hotel. The other 2 were at the Royal Solaris, which is a 10 minute walk down the beach (south). There were 9 of us including 3 children. Our week was very enjoyable, expecially since we could use all of the ammenities of the Royal, which include marina activities on the lagoon and a super new kids club. The Grand Solaris was wonderful. Our rooms were clean and comfortable. We ate at all of the restaurants and enjoyed the food. There are so many choices. The lobster dinner at the fancy restaurant was wonderful. Most mornings we sat on the patio and enjoyed the eggs, fruit and breads. My favorite each moring was the soup. First time I've had soup for breakfast. Lunch was usually at the pool snack bar. Great cheeseburgers, nachos, corn poppers and blended drinks. The children wanted to walk to the Royal each day for the new kids pool with slides and many other daily activities. If you enjoy sailing, there is a marina across the street. We all agreed that this hotel is a great destination for a week in Cancun. To end my report....if you haven't seen the beach and ocean from the GR Solaris, you are in for a treat!

This was my first trip to Cancun, and my first all-inclusive experience. Myself and two of my girlfriends (all in our mid 20's) spent three days at the GR Solaris in April. The hotel is beautiful and it's in a great location. Right on the beach, two nice pools, a swim-up bar. An important note: in order to get a beach chair by one of the pools, you have to put a towel out by about 7:30am. This is what we did the first day there, but the second and third day we decided to spend the day at the beach. This was great! You can get to the beach at whatever time of day you want to and there is always room. The lifeguards put up big beach umbrellas, you're right on the ocean, it's a one minute walk up the stairs to get cocktails and food (also a waitress comes around to take drink orders.) The beach is great! The beach is also more independent then the pool areas. In other words, at the pool areas there is always music playing and the entertainment staff are constantly doing activities where they try to include the guests (i.e. water aerobics, water volleyball etc...). At the beach, you do your own thing.
What I didn't like about the resort was the food: You have about six different restaurants to choose from and the food was terrible at all the restaurants. Yuck! Don't go for the food.
There were a lot of families. So if you are single and in your 20's, don't expect a party atmosphere. I had no problem with all the kids, but just know that there's not a huge night scene. You can do night excursions to different clubs in the area, but it costs extra and if you've been drinking most of the day, you're probably going to be too tired. However, as three "taken ladies" we didn't mind the lack of night activities because we were getting away to see each other, catch up, and relax on the beach. And this is exactly what we did.
Finally, if you're just planning on staying at the hotel, three days is plenty of time. Plenty! Three days of laying on the beach, drinking and spending time with my girlfriends was perfect. I think if I had spent much more time there, I would have started to get bored.
Overall, great experience: clean, big room with private balcony, facing the ocean. Gorgeous! But don't go for the food. It was awful!!!

We were at the GR Solaris from April 1-8 2008. We had a great time the resort was very clean and welcoming. We had two children 5 and 8 with us and they had a great time as well. The 8 yo loved the kids club. Beaches were nice and sandy compared to others with large rocks. Very nice pools and room, food like the rest of comments was soso...good breakfest though. Overall would recommed to all families.