We arrived in Cozumel on the Ferry from Playa del Carmen late at night and needed a room as we had been travelling all day, missed our cruise ship in Miami. Not knowing where to find a room, this hotel was close to the ferry landing. The lobby looked fine, but the room was not nice. My kids pulled back their covers to find sheets that were stained, the room had an unpleasant odor, and the old door had very questionable locks on it. The town square was not all that loud, but every time I heard a noise I awoke, fearing for our safety. In the morning we used the shower and apparently both cold and Hot come from the same Warm pipe. By the time my wife showered, the water had leaked from the shower across the floor , out the door into the hotel room where our luggage was sitting, soaking some of the bags. In the daylight the area appeared much better and perhaps we were safe all along, and we walked around the area and found a couple of other hotels with similar rates just a couple of blocks up the coast.

It's one of the cheapest hotels that can be booked online for cozumel. Definately not luxury. If you are unlucky, you get a room with a window only facing the hallway (no natural sunlight!). The least rooms have a balkony. The bar "Fat Tuesday" just besides the hotel can be quite noisy until about midnight and a little later. The hotel has a very central location.
Consider this: I booked this hotel at expedia. The rates on the German site were about 10$ a night less than on expedia.

So it's not the Ritz, but for the amount of time spent in our room, it was well worth the price. We were on the top floor with a great view of the ocean. The music from the Hard Rock Cafe filtered into our room only one night, but with the air conditioner turned on, it wasn't a problem.

Each day, we left the maid a $2 or $20(pesos) tip and not only did nothing end up missing, but she left us a rose and arranged our shoes and luggage very nicely in the closet (above and beyond the normal cleaning and bedmaking). She also left us the softer towels. Yes, we did leave valuables such as cell phones and cameras in the room, but we made sure they weren't just sitting out as a temptation.

Some of the other travelers in our group complained of leaky showers and no hot water, but we didn't experience any of these problems.

If you're a people watcher, there's no better place than "wall-sitting" outside the hotel's front door when the ferry lets off every hour on the 45 minute mark. Also, the beer in the hotel bar is cheap (only $1 per beer).

Stayed at this hotel on an Apple Vacation in January & paid approx. $500 w/taxes & AIRFARE. What a deal. The resort is located right in Downtown, which was great for us as all we needed was a place to sleep for the night. We explored the island & had a great time on the snorkeling tours. At night we spent most of the time at Carlos n Charlies & had a blast everytime. There is also a few local bars that we went to & also enjoyed a few restaurants on the quiet nights we had. The day trip we took to Playa del Carmen was great. The hotel was nice & clean, definately not the Ritz but if all you need is a place to sleep, go for it.