Our family had an excellent holiday at the Iberostar. Two adults and our two children for two weeks and not one material issue worth reporting. The hotel environment inside and out is excellent. The staff, in every department are attentive and commited to your holiday experience. I defy anyone not to get bored with food at the same location for to weeks-- but we did'nt...great variety and quality.

Iberostar group wil be our 1st port of call for next years holiday booking.

Unreservedly recommended.

This was our third trip to the Iberostar, our sixth to Cozumel. We love this hotel and the people there. My husband, daughter, son-in-law and I had the time of our lives.
Rooms- They were extremely clean. We left a tip every day.

Staff- They are the most hard-working people that we have ever encountered. Wilberth, our server at breakfast, was amazing. He remembered everything we liked every day, and had our coffee and juice waiting. He was there the two other times we had been there, and remembered us. We tipped him daily. Angel, the pool
bartender, was amazing, as well. Paulina, a Star Friend, was so sweet and talented. We just loved the entire staff.

Diving- The four of us dived with Dressel Divers, the onsite dive shop. They were fantastic, very professional and safety conscious. The diving was amazing. The girls at the shop were so friendly and helpful, and remembered our names every day. All of the dive masters were fantastic.

Food- It was great and varied. I don't see how anyone could complain.

We went for ten days, July 2-12, and it was not long enough at all. We can't wait to go back next year. Hope you have as much fun as we did.

Dudley, Debbie, Brandy, and Eric

We reserved 3 rooms at the Iberostar and had a great time. I would definantly go back. The food was good not 5 star, but good, good variety everyday. The rooms were cleaned daily and we always had an animal made from the towels on our bed or somewhere. We did tip 3-5 dollars per day for the maid. Our frig was restocked daily with coke, water, beer etc. The beach is ok and the snorkeling is just ok. The pool was always being cleaned and everynight it was really cleaned. I don't know where to begin with the Star Freinds this people are amazing! There day must start at 8 in the morning and not end till midnight and they do the most encrediable job day in and day out. Also Angel at the pool bar was so nice and he works his but off, I can't say enough about everyone at the resort it is great. I don't think anyone would be disappointed staying here.

We came and stayed at the Iberostar Cozumel July 5th-12th for a girls week. I have been a "Creature of Habit" FOR MANY MANY YEARS and have always stayed at the Allegro. We were originally booked there but changed our plans to stay at the IBEROSTAR and I am so glad we did. While I have always enjoyed our stays at the Allegro, we decided we would try the Iberostar due to some recent changes that have occurred at the Allegro (aka. Holiday Village White Sands).

First off..I would like to say hi to our new friends from Michigan! It was such a pleasure meeting you all and thank you for letting us spend some of your vacation time with you. You all truely hd a hand in making our trip memorable. I now know that Mojitos are a great great refreshng drink that can hit you hard if you suck down too many. I also know that #60 sunscreen does not always fully work and I know at least one of you can attest to that! Also..If I had your EBAY name I would plug you all over this website just for you to sell sell sell enough to go back immediately to the IBEROSTAR!

Trip report - Front desk staff and all employees were outstanding. I wish I had a plane load of all of them to bring back to the states and hire at the company I work for! They were smiling friendly and very gracious and appreciative of any tips given to them! Big Heads up to ANGEL at the Pool bar and Wilbreth at the Buffet! Wilbreth by far has the best sense of Customer Service and knew exactly what we wanted before we even sat down. We not only tipeed him each time but we gave him $20.00 at the end as his smile and service was worth that and so much more! We have a great picture of him with our daughters.

We had room 8202...Perfect! by the pool. Out of trafic areas and by the beach too! The rooms were spacious in my book particularly compared to the Allegro.

Shows and Activities were great every night. Was a bit caught off guard by everyone stripping threir trousers off one night...but it was HILARIOUS! Restaraunts: Steak house...not too impressed. The night after we went to the steak house they were cooking steaks to order right there at the buffet that were MUCH MUCH BETTER! Rock Cafe service was great. Loved the Mexican restaraunt the best! The buffet never dissappointed any of us! My daughter loved her chocolate pancakes with sprinkles every morning.

The girls..ages 11 took the scuba course in the pool...AWESOME! They enjoyed it a ton. We did a Sunset Snorkel trip booked through the hotel with Manta and it was just as good and the staff on the boat was excellent and very attentive to both our daughters and us. We saw Sea turtles, jelly fish, barracuda and many many beautiful fish.

We also swam with the Dolphins on the Royal Swim...A must do once in your life. It was beautiful and fun and even though my daughter will never forget it, to tell you the truth...When we were on the snorkel cruise, dolphins came right up and swam with our sail boat and our daughters were just as excited to see that as they were swimming in the water with them. There is something to be said about seeing them out of captivity.

One of the major highlights was when we hired a driver for the day to tour us around the east side of the island.
his name was GERRY and he came with high high recommendations on a cruise website called cruise critics.com. He was also recommended by a staff person named Tom at Paradise Beach. I emailed him at: www.cozumeltaxi@hotmail.com
A gentleman named Mike (who is extrememly nice) helped me with the booking before I left for vacation. I can not say enough about what a good person Gerry was explaining to us the history of Cozumel, the Sea Turtles, he took us to Punta Sur, Coconuts and we ate at PLAYA BONITA. Oh my gosh the food at BONITA was wonderful! The Cerviche and the Squid were outstanding! On the way back we visited two Catholic Churches and to top off the day we met Gerry's wife and 2 1/2 yr old daughter! We had heard he had a daughter who is the light of his life so we brought her a present! We were so blessed to meet her and his family. He is EXCELLENT. I will never drive when we go back and I will always book with him. He was safe with us and our daughters....Very trustworthy and worth the money.

We also spent one day at PARADISE BEACH...We had been there in April as well...I love this place! The one thing I did not get to do when I was there this time was oder the CERVICHE! My favorite there...I guess I will just have to go back...
The kids had a blast on the water toys and so did we! I had a massage there as well.......Mi gusto mucho!

Last thing...We made it a point to go to ALBERTO's which is a bar restaraunt right next door to the IBEROSTAR. We went in the late afternoon and had some beers and cerviche...(you can tell this is my favorite). I also had a massage here too. The massage by the gentleman was interesting but was wonderful as well. The cerviche was the BEST cerviche de camarones EVER! Oh my gosh! Why did I not go over there more often???

To sum it up...I learned that 7 days..is wayyyyyy tooo short to go. I PROMISE to go longer next time!

I am sad for the Allegro, but I have to say....I think the IBEROSTAR has won my repeat business! I am already looking to go maybe this December if not, then spring for sure! It was an outstanding time! VACATION IS WHAT YOU MAKE OF IT! The IBEROSTAR, the people of Cozumel and our new friends all helped make this a trip to remember!