Great hotel, to get away from it all, very quiet! full of wild life

We stayed at the far end of the complex, which was really nice and really chilled you out!

Great food(does get boring tho) great pool and great drinks!

Any drink you want you will get! just ask!

Good points-

Friendly staff, nice chilled out atmosphere, full of wild life (monkeys, strange little creatures that i dont know the name of, birds, eguanas etc...

Bad Points - You need to get a golf buggy over to the beack, is a ten minute walk, but if you dont mind the walk or the wait for the buggy then there aint much to complain about!

The must do's in Cancun -

Coco Bongo -- great atmosphere and is totally different to any place you have ever been!

Mextreme - Geat food, great service the waiters and really friendly and will guarentte a great night out! Plus on certain nights the band will be playing (great band!, the drummer and guitarist are the best i have ever seen)

The black Pearl - If you want to chill out and have a good time get yourself over there! bar stools are swings, the guys who run & own the place are great! Also we fed the croc which lives underneath the bar!

Jungle tour - really good trip, convoy through a mangrove in the sea(watch out theres crocs!) and then meet at a small coral in the sea for some snorkeling!

We stayed at the Riu Tequila between 24th June - 8th July 2008, and we loved it!! A few minor glitches which I will go into in a moment, but overall a brilliant holiday.....The hotel itself is stunning, the reception is gorgeous, the rooms are spotless, and resort is really good too....We flew with Thomson and they were really good, both flights were really good-on time, lot's of legroom and a great selection of films to watch. Check in etc, all great too.
A few pointers which really helped us-I strongly suggest that you buy mosquito plug-in's for your room and have them plugged in AT ALL TIMES because you WILL get bitten when your over there, and these made our room a 'bite free zone'.
You do not need to take beach towels with you as the hotel provide them everyday for you.
We had the impression off the website that men need to wear formal clothes for evening meal, so we took shirts and trousers with us to wear at night.....This is wrong-the only rule is that the men can't wear vests in the restaurants at night, any other time is fine.
Do NOT buy trips from the Thomson reps as they will rip you off!! At the end of our welcome meeting the tried to get the guests to stay behind and book trips. This is because they earn commission. If you turn left out of the hotel and walk 100 metres, there are 2 stalls there selling trips at half the price for the exact same trips. However, I recommend that you book with the stall furthest away from the hotel as the guys nearest seem a bit dodgy-although our dolphin trip was fine when we booked with them.
The food is really good, however the lunch menu is a BIG let down, as it's clearly an after thought to them, as its the same thing everyday. The themed meal nights in the restuarant are ok, but the Mexican night is a bit rubbish. As good as the food is, it does get a little repetitive, but thats to be expected if your staying all inclusive for 2 weeks.
The cleaners and the maintenance guys work so hard to make it the gorgeous place that it is, and the reception staff are really friendly. However, people go on about the animation staff on here, and we really don't see what the fuss is about. We never knew that there were daytime activities on in the daytime until we seen the activities board in reception in our 2nd week!! The animation staff never came round the bar side of the pool when we were there, so we never knew what was going on in our first week.
We went over to Yucatan some days to go to the beach, and we ended up going to the pool there most of our second week as the atmosphere is generally better, and the evening entertainment is a lot better too-if you stay in the Tequila every night, then be prepared to have the agadoo and hokey cokey ringing down your ears for the holiday. Which is great if you have kids and the kids seem to really like it, but over at the Yucatan, the focus more on entertaining both adults and kids.
5th Avenue is a really nice place, loads of shops, bars and restaurants to browse around. We went there a few times on a night out and had a good night each time we went. If you are a gay couple, like we are, then will find it very friendly in 5th Avenue, with even one gay bar which we found, which was alright.
We did 3 excursions while we were there, which were Xel-Ha, Dolphin Discovery, and Cichen Itza. All 3 were really good. Xel-Ha was amazing!! The actual place is stunning-it took my breath away at how beautiful it was when you first start snorkelling, its just amazing.....Dolphin Discovery is what you'd expect, and its really good. Chichen Itza was very interesting too, but be prepared for the 3 hour drive there and back, but it is a very good day out....
I'm aware that this review may sound a bit negative, but these are only minor things that do not really affect your holiday experience. I would definately recommend this place to anyone, and wouldn't thnk twice about staying in a Riu hotel again...

The Riu Tequila is Amazing! We went for our honeymoon for 8 nights in middle of June, and wished we could have stayed! This was the first time we stayed at an all inclusive and we really enjoyed it! The food was absolutely fabulous, with awesome variety! The staff were always friendly and ready to help whereever needed! Even though they probably see hundreds of faces they recognize the individual, and always have a friendly "olla" ready. One person who stood out escpecially was Joseph from Customer relations, who set us up at the a la carte, as well as arranging the room set-up, gift, fruit basket, etc.

A few suggestions to anyone going to the Tequila:

1. Book tours or excursions in Playa del Carmen, there are plenty of vendors on 5th Avenue, and if you tell one vendor the price a different vendor offered they usually try to beat the price.

2. The nightly entertainment was not quite our style, (with respect to the entertainment staff who were wonderful) it basically consisted of the same type of thing day after day, so planning your evenings elswhere is not a bad idea.

3. Go to Cozumel for a day, rent a VW Beetle Convertible and take a cruise around the Island, we did it and it was totaly awesome, the old style beetle just makes the drive all the more romantic! ...just beware it does not have a reverse gear!;-)

All in all we had a great time, and if we had the opportunity we would book there again!!!

Just returned from staying at the Riu Tequila. Overall it's a nice hotel. The staff is very friendly. And the grounds and rooms are very clean. The room decor and furniture is in dire need of updating. But, the room was spotless. I have to mention, however, that the beds are very, very firm. I read about this in earlier reviews but did not pay it much attention. I think it's necessary to repeat, however. My sister acknowledged that the bed was firm, but she did not seem to have a problem with it. So, it's a personal preference.

The pools were always crowded and seemed like fun. We spent most of our time at the beach. The beach is about 5 minutes away. It's a very nice walk. If you're not a walker, they have a cart that takes you to and from the beach every few minutes. The beach is pretty nice. The water is very blue. It can get rough, however. We never had a problem with finding beach chairs. Someone did steal our towel, though. The hotel makes you pay if you don't return the same number of towels that you borrowed! Luckily, the woman working the towel hut was kind enough to let it slide and did not charge us. Why someone would want to steal a wet, used towel is a mystery to me. But, it is what it is.

The food was pretty good considering that it's an all inclusive resort and they are cooking such large amounts of food. The buffet was not bad. The choice was pretty varied. We ate at the steakhouse one evening. That was good as well. Not excellent. But, good. The lobby bar is very good. The bartenders made very good drinks. I should also note that there is no beverage service at the beach. If you want drinks you have to walk to the pool bar.

We also went to the spa and had Swedish massages. Very relaxing and nice. The massage was only $64! That's pretty inexpensive. And, it was good.

Overall, it was a good hotel and I had a very good and relaxing time. I'd recommend it.