Beautiful rooms but rather small.
Great front-desk service.
Very noisy until the lounge closes.

I stayed at the Hotel Deseo for about 3 nights. The room was on the patio level, but in a quiet corner. The balcony, which had a nice hammock on it, faced the side street (not main avenue in Playa, whose name I forget right now). Like its sister hotels, Basico (also in Playa) and Habita (in Mexico City), Deseo is a "design hotel," a place that focuses more on style than substance.

This didn't matter much to me and my travelling companion, as we were there mostly for the beach and to hang out, and didn't spend much time in the room. That said, the (very) small room was comfortable and quiet, the bed was comfy, and the bathroom was enjoyable, but there was basically nothing in here but a bed.

In addition to the amenities in the room, there were things for sale that could be added to the final bill, and you just took what you wanted (a beach bag, flipflops, Deseo tank top & undies, etc) and the hotel added those things to your tab upon checkout.

This is a nice hotel for a young couple or single person, but this is not a hotel you would stay at for the restaurant or bar, the former of which is non-existant and the latter of which is pretty basic. There were some nice cabana beds on the patio, and at dusk/dark when the DJ set up came out, the patio took on some life (locals hung out here more than tourists). I would definitely go back, but if I were looking for a more "luxe" experience I would book one of the all-inclusives on the beach.

The Deseo is trendy hotel in a great location on 5th Ave. The staff was very friendly and everyone at the reception desk spoke english. The rooms are clean and comfortable. No TV but who needs it in a beautiful place like this. They provided a free breakfast (cereal, bread, fruit, granola bars) by the pool everyday from 8am - 12pm. The Deseo has a bar by the pool that comes alive with music and people at night. It is honestly loud in any part of the hotel until at least 2am every night. It was a great place if you like to party late or if you can sleep through noise and take naps during the day. Overall, I would recommend this hotel to anyone visiting Playa Del Carmen.

The Deseo is a lovely hotel in some respects. The rooms are minimalist and stylish, the staff are punctual and helpful, and the pool are and bar are great places to be. That said, the Deseo is a terrible hotel for one main reason - the noise levels that you will encounter will ruin your stay, especially if you are unlucky enough to be in one of the rooms that face onto the side street. We had very little sleep for 5 nights due to the constant rowdiness coming from the sleep. The inclusion of ear plugs in your room is not for show - you really will need them, but they are ineffective for the noise you will encounter. The other issue is that thr bar plays loud music until 1am every night. Given all rooms open out to this area, do not expect to get any sleep AT ALL before this time. I would argue the design of this hotel is fatally flawed. Im bitterly disappointed with my stay there. Dont say I didnt warn you.