We stayed at Zamas for three nights with our 1-year old son and were very underwhelmed by the experience. The rates were comparable with most other hotels/cabanas on the Tulum hotel strip, but not worth being woken up every night (too many times to count) by loud trucks, motorcycles, etc., and the crappy bands playing at the overpriced and mediocre restaurant. The beach cabanas are literally less than 10 feet from the busy road.
My wife and I are used to camping, and didn't mind the salt water showers, the periodic lack of electricity, and lack of any power outlets in our cabana (good thing we charged our camera battery before arriving). The fact that our room was never really clean would also have been quite tolerable, if not for the relatively high rates.
Overall, the experience was like extremely overpriced car camping (though car camping usually doesn't requre schlepping your gear a hundred yards while dodging traffic). That said, it was nice having a cabana on the beach where our child could nap while we enjoyed the beach.
After a couple of scouting trips, we decided that a future trip would be much better spent a little farther south, where the beaches are MUCH nicer and farther from the road, and the prices are comparable. Perhaps Posada La Mar, Hemingway, etc. If you go in the low season and have a rental car, it would probably be worth spending part of a day checking out the different options before settling down rather than making sight-unseen non-refundable reservations. If looking for an off-the-beaten-path rustic hangout on a beautiful beach, I have to believe that there are better options somwhere else than the Tulum strip - Ecuador or Belize perhaps?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure