Well, it is not a hotel, therefore I was not expecting hotel like service. The reception did shut down at 08.00pm and no service apart from security was available from then. That didn't bother me in the slightest though.
The rooms on the normal sized side and can accommodate two people easily. We had problems with our fans only. The one on the ceiling didn't work and the replacement fan they provided without us asking was not enough to give the little cooling breeze at night. Nevertheless, the rooms were clean, well maintained and we had an amazing time.
One little thing that wasn't great: One morning we went to have breakfast at like 09.00am as we have been told that's when it would start. The waiter said then it will start at 09.30am which we conveniently accepted. At 10.00am we asked again and have been told it will be another 10 minutes, after that we have kindly been informed that the chef had a massive [--]up at the pub last night and simply didn't make it to work that day...;-)
Well, at least he had fun I believe.
Nothing to say about the beach, the watersports, fishing options, etc. it is by far the best beach in Tulum with no doubt. We walked the whole thing and nothing came even close to this one.
I would for sure return to no other place in Tulum then this one.
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Value
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