What we liked:
The location is amazing. Every room faces the ocean and has a wonderful balcony with double glass doors that open to the beach.
The beach in front of the hotel is great for laying out and swimming.
The hotel restaurant/bar has great drinks and food and there are many other places to eat nearby. It is a hotel, not a cabana, so there are minimal (or none for us) critters and bugs walking in the room. There is a/c and a fan in the room.
What we didn't like:
Upon check-in, we were told that we did not have a reservation with the hotel (which we were told was fully booked) , even though I had several online conversations with who I presumed to be the owner. Thankfully, I had a copy of the confirmation email from him which forced the person at the desk to move some things around and come up with a room for us. The room itself was ok. Honestly, it looked pretty sloppy, i.e. paint splattered everywhere from the time the room was painted, the bathroom looked like it belonged at a gas station. The staff were pleasant but did not go out of their way to help.
Overall, we were somewhat happy with the place because of the unbelievable location and decent room but I think that next time we would look somewhere else for that kind of money. I think that there is so much competition in Tulum and Parayso should focus a bit more on details.
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Location
Check in / front desk



