We were there early June, the rooms are big and top rooms have great views. The AC works ok, but makes a ton of noice, no roches on our trip though that was nice. We did Trash the room like I never have before and the cleaning crew was awsome, we tipped our cleaning lady a hughe load of cash, she was happy. Our room was the cheapes room available, with a great view, but the hot tub did not work. Our closet door was falling, but we didn't need it. We arrived Friday and departed Sunday, The pool boy was extreamly rude!!! My brother and I walked down to the pool with some beersand he called security because we brought our beer down, we asked him if we could just finish what we had, but they were extreamly rude. We did let management know about the incident, but they could have cared less. We decide to eat in other hotels, and spend our money elsewhere. Had a great time kayaking and snorkling at other resorts. This hotel does NOT have a good beach area, you must drive to the resort beach area and even then we could not use the beach area since it had been rented out for weddings all weekend long. Cleaning our rooms was excellent, price is OK, Service over all poor, we partied at a local bar, which was ok, but everybody was stearing at THE AMERICANS. Looks like they never seen people dance. Its a small town, everything is far, taxies suck in price and to find one. San Carlos is a jewel, but its Hotels and activities are poor in comparison to what it has to offer in its nature.
I would not return to this hotel, I'm still looking for a good hotel in San Carlos and I have stayed at 3 different ones now. Check-in is long, and there is not much to do if you do not have outdoors activities planned. We went to Plaza San Carlos and rented quads, kayacks, snorkle gear, eate great food, beers, we did most of our swimming and outdoors activities on the Paridiso Resort area, since they have great small islands to kayack, a little beer bungalo, lagoon, and a rental shop. I'd rater stay at the paradiso, more activities , but alot more run down. Best bang for my buck is still the paradiso. There is more going on at the Plaza San Carlos.
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