The pictures of the hotel are stunning, but the reality is that this Westin property shows a lot of wear. The Heavenly bed was the only thing heavenly about this place. My husband and I were celebrating our 25th Wedding Anniversary and decided to go to Los Cabos first and then decided to stay at The Westin, based on my outstanding prior experiences with Westin properties, A day and a half before we left for our vacation. we were told by the Spa Concierge that there was construction at the pool. I could go down the street in our community and listen to construction for free. After numerous failed attempts to get a hold of someone at the hotel or on the toll-free number, I was on the internet looking for an alternate location. Then I get a phone call from the manager on duty who basically pleaded with me to trust her that there was no noise from any construction. You know what I'm about to say next. There indeed was LOUD, NOISY construction at the pool AND our room was right above it. There are other comparable hotels to stay at if you go to Los Cabos. Don't waste your money on staying at this Westin.
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Location
Check in / front desk
Service
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