We have been to Morelia before and enjoy the city tremendously. This hotel is well located which is quite interesting in this city. It is nice to be so close to everything. As we were going on two tours which began early in the morning we were very happy that the breakfast service began at 7:30 AM. The food is not exciting but as someone said I have not been overwhelmed with the food in the area. Perhaps it is because we have not been to right restaurants.

The city is exquisite, much to see and do. We have been there for Day of the Dead Celebrations and this time we went to visit the Monarch Butterfly Sanctuary and Paricutin.... How Wonderful... Our guide Luis Miguel Lopez Alanis is the best... He can be reached across the street from the hotel in the Patrimonie de la Humanidad (I think) booth ... Ask for Luis Miguel... Greatest guide.

The hotel was priced fairly according to this city's prices.. Our stay was fine..

Morelia is of course a must-see for all aficionados of colonial architecture: block after block, easily done on foot, of splendid courtyard buildings, baroque churches. A delight! (Less touristy than Oaxaca, that other jewel, Morelia unfortunately has more traffic in the zocalo area,) Just returned after four nights at the BW Casino, which fully deserves its high ranking, especially when Expedia came up with a good deal (785 MN before taxes and without breakfast ...). My room was large, high-ceilinged, spotless, with a good, firm mattress; less successful were the viewless window and the lighting in the bathroom (and it could use a stool and an extra shelf or two - there's room), but especially the room location, next to the roperia where the maids gathered to chat and just above the courtyard restaurant ... I could have tried to change (as did an other "unhappy" couple); rooms at the front must have a lot of traffic noise, though with a view of the cathedral and square; those at the rear are probably the best located and apparently have a decent view. Compared to a few other spots close by, the restaurant's full Mexican breakfast, at 64 MN, seemed the best deal to me. The taxi fare from the airport to downtown was pre-paid at a counter for arrivals (200 MN); for the return, I expected the same fare - and the hotel even assured me it would be. The driver didn't agree, but was extremely polite about the situation, and I was happy to add on. Lesson, if this is important to you: try to pre-pay the return taxi ride!

After checking the other travellers' reviews, we selected the Hotel Casino. We were very pleased. Staff are professional and helpful, location opposite the Plaza de Armas, with cathedral in view, is super. Room w. big bed was small but very well appointed with iron, coffee maker, free bottled water, roomy ensuite bathroom w. shower, tv and wardrobe, etc. We did not have reservations, but asked for and got a street view room with Juliet balcony. It's noisy during the day but quiet at night. (We always travel with earplugs and eyeshades, just in case.) Pleasant to sit outdoors under the arches to enjoy their excellent coffee. Restaurant is a little pricey, but that's what you would expect for this location and quality. They were installing a new guest laundry - washer and dryer. There's even an exercise bike for guests We enjoyed walking out from our hotel to see the sights - and also just watching the passing throng from the balcony. Super clean - we arrived while cleaning was under way and it was thorough indeed. Room is carpeted, not my favourite for Mexico, but very clean. The city tour trolley leaves from across the street. Recommended.

We stayed 5 nights at Hotel Casino. This hotel surpassed our expectations. The service was fantastic. These people are so helpful and so accommodating. They go out of their way to meet any need you have. We had booked on the internet, but requested a balcony room. Evidently their policy is that they only guarentee balcony rooms if you book directly through them. Otherwise, it's a first come, first serve. So without us even asking, they had upgraded us to a VIP suite because no balcony rooms were availble and they knew we requested one. It was a huge lovely room that was hard to complain about, but we really wanted a window that opened to let in the fresh air. So on the second part of our stay, they did get us a balcony room. The balcony room was noisy if the balcony doors were open, and closing them left you in darkness, so just beware if you request one. We thought the food was good and reasonable compared to others nearby. I thought both our rooms had charm and an authentic feel with modern comforts. The amenities were also impressive, ironingboard, hairdryer, etc. Definitly as good as many Hilton's and Sheraton's I've stayed in. But best of all was the service. These people cater more to individuals than groups, so it may be worth any extra cost.