We stayed here for a few nights in October. The front desk was friendly enough. However, you're supposed to leave your key at the desk when you leave the hotel and it can be a little annoying to get it back when you return to the hotel if there is only one person at the desk and a long line of folks checking in.

There were some young kids- like a middle school field trip- the first night we were there. They were a bit obnoxious, knocking on our doors and generally being loud. This is really not the fault of the hotel and it didn't come to the point that we had to report them.

The rooms are a bit old, but they provide plush towels and hand towels, along with bottled water. We had a room overlooking the zocalo, which was loud until about 11pm, then the city seed to go to sleep. The view was worth it.

The breakfast was not really worth bothering with. The toast served is a product unique to Mexico- pan tostado- which I know translates into toast, but this stuff is a little different. It's more like big slices of melba toast, not bad, just not toast like most Americans are used to! There are tons of other cafes around the zocalo, so you won't go hungry. You can go to McDonald's for hotcakes or try one of the more traditional Mexican places.