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Barcelo Maya Beach: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,221 Reviews
5.0 of 5 stars
561
4.0 of 5 stars
406
3.0 of 5 stars
115
2.0 of 5 stars
92
1.0 of 5 stars
47
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 21 hotels in Puerto Aventuras
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 612
  • Address: Ctra Federal Chetumal, Km 266,3 Puerto Aventuras 77750 Mexico
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Mayan-inspired architecture overlooking 2 km of private white sand beach with clear blue waters and a natural coal reef. This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service No Swimming Pool
Check Rates: $389 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Barcelo Maya Beach

( 33-37 of 1,221 )
“Great Time at Barceló Maya Beach Resort”

Barcelo Maya Beach

5 of 5 stars
Mesa, Arizona
Apr 28, 2008
3/4 found this review helpful

We visited the Barceló Maya Beach Resort in April 2008. I was with a group that included 5 adults and 4 children, ages 2, 7, 9 & 12. Overall, we had a fantastic time!

Check-In – A breeze for us. We were in our room within 20 minutes of arriving at the resort. I had requested that all three rooms within our group were close to each other…two were directly across the hall from each other, and the 3rd room was in the same building, not far away.

Rooms – Perfectly Fine. We had two double beds, two comfy armchairs, a nice sized television, a large closet and a large bathroom. The bathroom had a tub/shower combo with a deep tub, shampoo & body wash dispenser (no conditioner) and a hair dryer. There was a small safe in the closet, along with 2 pairs of slippers and 2 robes. There was an alarm clock in the room. There was also a mini-fridge which got restocked every day. There are extra pillows in the closet, along with thinner blankets if you don’t want to use the comforters. Our room was on the 1st floor with a patio. All rooms have either a patio or a balcony. There was also a ceiling fan.

Pools – Great. We hung out mainly by the Beach pool, although you can go to the Caribe pool, Colonial pool and the Tropical pool if you wish. The Beach pool was three-sections, one section had a water-volleyball net and had activities throughout the day, the middle section was quiet, and the 3rd section was where the large cold-water Jacuzzi was located. This section also had the swim-up bar. They also did activities in this section throughout the day. There were plenty of chairs to choose from and plenty of shade options.

Beach – The beach in front of the Beach/Caribe section was great. PLENTY of chairs any time of day. Lots of palm trees to provide shade if needed. Again, you can use the beach in front of the Colonial/Tropical section as well, but we did not.

Food – Good. There is a total of 4 buffets to choose from; Beach, Caribe, Colonial & Tropical. We ate only at the Beach and Caribe buffet. They were identical, same set-up, same food. The food was good. Everyone was always able to find something to eat at every meal. There were also two Beach Snack Areas, where we had lunch. Similar to the Buffet food, but not as large of a variety. However, this is where the Ice Cream Machine is located. The kids LOVED getting 4…5…6… ice cream cones a day! We had reservations for one of the a la carte restaurants, but we ended up cancelling (we went into town that night instead). We were only able to get a 9PM reservation??

Service – Good. With the exception of the bars. Everyone we passed always had a smile and an “Hola” for us. Everywhere. However…the bar service, particularly at the Swim-Up Bar and the Theatre Bar were EXTREMELY slow. Thank goodness for the Bubba Keg…it limited how many times we had to make trips to the bar! FYI…they serve drinks mostly in the 8-oz plastic cups. By the time you got your drink and walked back to your pool chair, the drink was gone. My 32-oz Bubba Keg took care of that dilemma! And the service at the night at the Theatre bar was also extremely slow…sometimes waiting up to 20 minutes to get a drink! Even when tipping BIG!

Activities – The kids I were with had no interest in the Kids Club. I don’t think it was anything to do with the Kids Club, they just wanted to stay by their Awesome Aunt (me) that they don’t get to see very often! There’s tennis courts, mini-golf, pitch-n-putt, archery, ping-pong, basketball, giant life-size chess board, a playground, an area with pool slides for kids…so much to do our kids were not bored. You could also paint pottery, take Spanish Lessons, do water aerobics, play a game of volleyball, do yoga, learn to Salsa Dance…always something going on. You can choose to participate or not, and not get pressured if you just wanted to relax and enjoy the view.

Overall – A really great trip. I would recommend this resort for anyone looking to have fun, relax, play some games, just generally have a good time. I would definitely consider this resort for another trip.

Tips – Cab fare between the resort and the town of Playa del Carmen is $18USD each way. Bring a Bubba Keg! Don’t loose your pool towels…it’s $20USD if you do. Book you’re a la carte reservations ASAP. If you THINK you may want a float, bring it from home rather than pay $20USD in the gift shop for one. Bring more sunblock then you think you’ll need. And don’t forget that After Sun Aloe Vera Gel! If you want to get a massage…you need cash. No credit cards, no charging it to your room account. CASH. Who cares what your hair looks like! The humidity will mess it up anyways!! Relax…and remember…you’re on vacation!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beachbumaz's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 19, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $389 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic!”

Barcelo Maya Beach

Apr 24, 2008
1/2 found this review helpful

Went with three friends (Two of whom were getting married there) and had an absolutely fabulous time! The rooms were very clean, and there was a different towel animal left on our beds every day!
The pool was very clean, and the swim-up bar couldn't have been more inviting! And not to mention the regular bar was a pirate ship! Try the Bahama mama drink!
The food was all fantastic, with something for everyone - including some more peculiar, yet very tasty, selections, like cactus or rabbit stew.
The entertainment was good fun in the evenings, but it was great to just lay in the sun all day and relax, with plenty of available loungers and shaded areas if needed.
There were lots of tours to choose from at an additional cost, and we chose to climb an Aztec pyramid in the middle of the jungle, which was quite an experience.
The wedding went off without a hitch - except for a splash of rain - and the bride and groom were very satisfied with the ease of making the arrangements.
All in all, our only complaint was that on one of the days they ran out of bananas so we couldn't have our beloved Bahama Mamas! So we switched to Tequila.....BIG mistake! :-)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brit_goddess_99's Summary
Date of Stay: October 2004
Member since: April 24, 2008
Was this review helpful? Yes No
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Average price*: $389 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It was okay...”

Barcelo Maya Beach

2 of 5 stars
malone, new york
Apr 19, 2008
2/4 found this review helpful

We just returned from the Maya beach resort, we had a family of 4 with 2 teenagers, and we traveled with another family of 4. Check in went smoothly, it wasnt great but it wasnt horrible either. The rooms were nice, but we had expected better, you just need to remember you wont be in your room a lot anyway. The beach was unbelievably beautiful, the pools were nice and you knew you would always be able to find a chair(there were many). One thing we found that was almost impossible to get were washcloths, the maids never left us any!!! The food was very good we didnt go to any of the resturants because the buffet had a large variety. We didnt think that the entertainment was good at all. I most likley would not go back.

  • This TripAdvisor Member:
    • Liked — the beach
    • Disliked — the rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdjk's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 19, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $389 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful 20th anniversary trip at Barcelo Maya Beach!”

Barcelo Maya Beach

4 of 5 stars
Missouri
Apr 17, 2008
1/2 found this review helpful

We just got back today April 16, 2008 from our much anticipated vacation to Mexico at the Barcelo Maya Beach Resort for our 20th wedding anniversary. We are a middle income couple and this trip was planned for 6 months and took careful budgeting to accomplish. We were not disappointed! I read all the previous reviews and was a little afraid that we would be disappointed but now we just know that some people are never happy! We on the other hand were more than thrilled. The beach at Barcelo Maya is unbelievable and totally great to swim in. I felt a little sorry for the people that paid alot more to stay in the Barcelo Palace because their beach was terrible, rocky and ugly. Ours, on the other hand at the less expensive resort was absolutely perfect. Palm trees that provided shade and a chair for everyone with plenty left over. The pool was fabulous and we spent quite a bit of time in the jacuzzi. I read so many bad reviews on the buffet and all I have to say about that is if you could not find something delicious there everynight there is something wrong with you! We even cancelled restaurant reservations one night in favor of the buffet. Every night was different cuisine and we got to try food we only dreamed about before. The staff was courteous and helpful at all times and made it their mission to make sure we had a good time and we did!! We will definently start saving again and go back. Please don't hesitate to go there, people will always say bad things but remember that some people are never satisfied however nice things are. We had a wonderful time and will go back to the Maya Beach Resort again without hesitation. Thank you Barcelo Maya Beach for making us feel like it was money hard earned that was well spent!

  • This TripAdvisor Member:
    • Liked — Beach and Pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
darscott's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $389 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“truly Paradise”

Barcelo Maya Beach

Apr 15, 2008
1/2 found this review helpful

We were moved here due to the resort we were supposed to be being closed down. we were treated wonderful considering so many other people being moved here at the last minute. We suggest learning a little spanish before hand but the staff tries to accomodate considering the language difference. We had no problems at the buffets finding a wide variety of things to choose from. The servers were excellent at busing tables and accomodating. Had a little trouble getting the room key to work but they took care of that promply- no different than any problems we have encountered in the US. As a suggestion to anyone needing meds kept cool-Take the small bathroom trash can and keep some ice in it. It has a plastic liner which works great! The staff was very accomodating considering the language barrier.Would highly reccomend this resort to others and cant wait to return! the beach is beautiful! Never was crowded. Had no problem anytime of day to find lounge chairs at any of the pools. Have nothing but good to say about this resort.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelbodOrrville's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: April 15, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $389 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Barcelo Maya Beach

( 33-37 of 1,221 )
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