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Holiday Inn Express Hotel & Suites Calgary South: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 11 reviews
11 Reviews
5.0 of 5 stars
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2.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#46 of 79 hotels in Calgary
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  • Hotel class: 2 of 5
  • Rooms: 106
Address:
12025 Lake Fraser Dr
Calgary, Alberta T2J 7G5
Canada
Check Rates: $159 (CAD 169) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Hotel & Suites Calgary South

( 5-9 of 11 )
“Awful beds!!”

Holiday Inn Express Hotel & Suites Calgary South

2 of 5 stars
Red Deer, Canada
Jul 13, 2007
1/1 found this review helpful

I stayed at the Holiday Inn Express Calgary South for one night July 11th as my daughter and I were in town to visit the Stampede and go to a concert.

Upon arrival my initial thought was that the hotel looked fairly new with nice marble looking floors in the lobby and dark wood accents. The front desk staff were friendly and quickly found a room for us which we were not expecting, as this is the busiest time of year for them I thought we would have to wait a while. So we were able to have a quick look at the pool ( nice size, great waterslide but didn't get chance to go in) drop our bags in the room and hit the stampede.

The room was large , nice size for a family . It was clean with all the usual amenities including a microwave. The bathroom was also a good size and the towels were big and fluffy.
However, the beds were horrible , it was like sleeping on a concrete slab and the bedding was nasty. Our pillowcases looked like they had not been changed and they smelt like it.The sheets were clean ( I think !) but did not smell great. The iron did not work and the front of the phone was missing so we could not retrieve our messages which I didn't discover until the next morning.

When we got in it was past midnight and there was no one at the front desk to tell about the pillow cases so we put towels on our pillows and went to sleep exhausted.

The breakfast was very good with plenty of choice. There were cereals, breads, muffins, bagels and cinnamon buns, fruit, yogorts,scrambled eggs, bacon, sausage, omelettes, juice and tea and coffee.

Other than the problems I had with the room the only negative thing I have to say is that the common areas were very hot. It was as if the heating was on full blast, very uncomfortable. The air conditioning in the rooms was great but as soon as you opened your door you were hit by a blast of heat. The hallways, elevator, lobby and breakfast area were all way too hot.

I mentioned my concerns regarding the pillowcases etc to the front desk and they gave me a discount and a promise of a discount and an upgrade in the future. Not certain if I will take them up on it as I don't think I can face sleeping on those beds again but it was a nice gesture and they handled it well.

Overall, a nice hotel for somewhere to stay for a night but they need to spend some money and upgrade their sheets.

The hotel is located almost at the end of Mcleod Trail, which is a little out of the way, but instead of driving I recommend using the CRT. You can park your car up the road at the bus station and walk over to catch the train. Very easy to do and convienient for going to Chinook Mall , Stampede Park or downtown.

Hope this helps and enjoy your stay.

  • This TripAdvisor Member:
    • Liked — Good size rooms, great breakfast and fun pool.
    • Disliked — The beds are very firm and the bedding is poor. It did not smell fresh.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
o2beaway's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“A really nice place”

Holiday Inn Express Hotel & Suites Calgary South

Jun 11, 2007

Our volleyball team stayed here for a tournament and found it to be clean, quite new and very pleasant. The Breakfast was very convenient and had a pretty good variety. It is very conveniently located with severl restaurants in walking distance. The fridge and microwave were handy too.

  • This TripAdvisor Member:
    • Liked — Newness, cleanliness
    • Disliked — They book birthday parties at the pool, which although it didn't inconvenience us, could be inconvenient for others
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
momof3SherwoodPark's Summary
Date of Stay: March 2007
Traveled with: Other
Visit was for: Other
Age group: 35-49
Member since: June 11, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Great Hotel”

Holiday Inn Express Hotel & Suites Calgary South

5 of 5 stars
Alberta, Canada
May 8, 2007
2/2 found this review helpful

Stayed here for three nights on a business trip. I have stayed at various Holiday Inn Express hotels for business but found this was the best. Continental breakfast includes 2 kinds of eggs and 2 breakfast meats. Could have used more fruit, but was overall excellent. Hotel was quiet (even with construction next door). Pool was nice. Rooms were large and well looked after. Highly recommend.

  • This TripAdvisor Member:
    • Liked — Breakfast, staff, quiet.
    • Disliked — Liked everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrenzo1's Summary
Date of Stay: May 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“We will definitely be back”

Holiday Inn Express Hotel & Suites Calgary South

Jan 25, 2007
2/2 found this review helpful

We have 2 kids and stayed in a suite by the pool. The room was wonderful and the kids had a blast on the slide. The continental brkfst was good but needed more fruit. The hot tub could be a bit warmer too. We will definitely be back!

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — not enough fruit at brkfst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2kidsintowBc's Summary
Date of Stay: January 2007
Traveled with: Family with young children
Visit was for: Business
Age group: 25-34
Member since: January 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Great Holiday Inn, great if you have kids & dogs.”

Holiday Inn Express Hotel & Suites Calgary South

4 of 5 stars
Winfield, Canada
Sep 20, 2006
4/4 found this review helpful

We stayed at this Holiday Inn in southwest Calgary for one night at the beginning of September. I booked the rate on the hotel's website and chose the prepaid rate (they charge your card immediately), we paid a rate of $144 per night. Originally I thought this was rather high but it was the best rate I could find. When we in line to check in we overheard the front desk clerk quoting rates over the phone - and they were upwards of $180, also when we checked in the clerk was surprised at our rate and mentioned that it was one of the lowest he had seen. Note; with these prepaid reservations a lot of times you cannot cancel or change your reservation - just something to be aware of, it was not a problem for us. There was a delay checking in due to only one staff member working the front desk, but I do not believe that was by choice - Calgary's booming economy just cannot keep up with the staffing requirements so a lot of businesses are running at minimum staff not because they want to, but because they cannot find staff. Regardless, they delay was not a big deal and the person that was there was friendly and helpful.
We brought our dog, there is a $20 per night charge for bringing a dog - but as pet lover's know it's well worth it. I booked the hotel room online first and then called the hotel to add the dog to our stay, we were not charged for the dog until checkout. I am sometimes worried about the rooms that they stick us pet owner's in but the room that we got here was fine. We booked a 2 bed non smoking and that's what we received.
The room was average for a Holiday Inn, we have found this hotel brand to be very consistent with their rooms - relatively modern, clean and comfortable, . It did have a small kicthen area with a sink, mini fridge, dishes, cutlery and a microwave - very nice touch.
They have a pool, hot tub and waterslide at this hotel. The pool was great, on the larger size and nicely warmed. The waterslide was great as well, although it can be a little fast for smaller children - but the older kids will love it.
There are several restaurants 1/2 block away from the hotel, also the hotel is located just off McLeod Trail which is a main road so it's wasy access to where you need to go. We did not find the noise from the road to be a problem.
This hotel was great for what it is - a Holiday Inn. If you're staying in Calgary and looking for a more luxurious stay I highly recommend the Sheraton Eau Claire - I have written a review on that hotel as well.
Happy travels!

  • This TripAdvisor Member:
    • Liked — The consitency you can expect from a Holiday Inn.
    • Disliked — N/A.
    • Tips/Secrets: — Book the prepaid rate on the hotel's website for the best rate.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strattc's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: October 05, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Hotel & Suites Calgary South

( 5-9 of 11 )
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Holiday Inn Express Hotel & Suites Calgary South Address

12025 Lake Fraser Dr, Calgary, Alberta T2J 7G5, Canada