I stayed at this hotel for a Friday & Saturday night for a special occasion with my wife. We had a regular room (not a jr. suite or suite) and the room was a nice size and clean. The view wasn't great, looking out from the back of the building and over the back of a bistro behind the building, but we weren't expecting a view so that wasn't a large negative. We would occasionally hear large numbers of bottles being emptied into the dumpster and the trash collection (and we were over 5 floors up). The room has a wall paper pattern of vertical stripes, and while elegant, there were a couple of edges where it seemed to be slightly peeling, not exactly what I would expect in a hotel of this grade.
As for service personell, the first bellman and valet I met upon checking in were very pleasant and professional, as was the front desk clerk, but not everyone maintained this professionalism. The front desk personell were attentive and professional (and assisted me with a dinner reservation when the concierge was not present). The bellman and car valet, not so much. I later called the front desk to inform them I needed to retrieve something from my car, and she said she would have th car brought up. The car was brought to the front and I retrieved what I needed from the car and was informed by the bellman if I needed to retrieve something from the car he could just let me into the private garage. I didn't argue with him that I had told the front desk clerk I only needed to retrieve something from the car.
Additionally, when we were ready, I stood for a couple of minutes at the bellstand while the bellman and valet just talked outside (not helping any guests). When I walked out and got their attention to retrieve my bags (from checked storage) and my car (from the garage), the car was brought around well enough, but rather than bring the bags out to my vehicle (where I was standing), he just dumped them next to couch inside where my wife was sitting and didn't offer to bring them out the vehicle, etc.
The best part of the hotel for me was definitely the central location and walking distance to many sites and restaurants, great since we are both explorers and enjoy touring cities by foot or using public transportation.








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