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Rosedale on Robson: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 89 reviews
89 Reviews
5.0 of 5 stars
22
4.0 of 5 stars
39
3.0 of 5 stars
12
2.0 of 5 stars
12
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 102 hotels in Vancouver
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 275
Description: All-Suite Tower Hotel located downtown, adjacent to the business district. This description is based on information provided by the hotel.
Address:
838 Hamilton St.
Vancouver, British Columbia V6B 6A2
Canada
Check Rates: $237 (CAD 239) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Rosedale on Robson

( 11-15 of 89 )
“The worst experience I've had in a Vancouver hotel”

Rosedale on Robson

1 of 5 stars
Vancouver Island,
Apr 1, 2008
1/1 found this review helpful

Stayed in a 2 bedroom suite for one night to attend a Springsteen concert. Booked 3 months ahead, requested an early check in as one person in a wheelchair who needed a rest break before concert. Arrived 30 minutes ahead of check in, room was not ready. No parking for a van-(didn't fit in underground.) Desk clerk was not friendly, told us to speak to valet about parking, valet directed me on map to a parking lot 4 blocks away. 1 hr later, after hoofing it to park a disabled person's wheels, our room was ready. Upon entry, it reeked of cleaner, wonder what it was covering up?
Website shows a spacious layout, WRONG!, actually 1/2 the size, very dated furniture, nothing matched, dark and dingy.
At bedtime, the beds were the worst ever slept on- very old mattresses, saggy, no springs, like cardboard covered cement.
When attempting to exit hotel lobby for concert, a workman had his ladder set up on the disabled person ramp. When politely asked to move, he was very surly. Nice touch !
Use elevator at your peril. Long wait and for us it broke down, stopped between floors and had to use emergency phone to get door open.
Staff on check out were nicer but too late, I will never ever darken the door of this cheap overrated dump again.

  • This TripAdvisor Member:
    • Liked — location to concert venues and robson street, great food at restaurant & room service
    • Disliked — comfort of beds, quality of furnishings, attitude of staff, lack of parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouverislander's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
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Average price*: $237 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“a good choice”

Rosedale on Robson

Feb 23, 2008

We had a great 5 days here in a two bedroom apartment. We are a family of 5 so we neede to utilise the sofa bed. The apartment was very clean and comfortable - extremely well located. Complimentary Coffee & Pastries/muffins available on 2nd floor meant we did not have to organise breakfast. Although it was a little cramped it certainly beat having 2 hotel rooms - cheaper too. We would definitely stay here again

  • This TripAdvisor Member:
    • Liked — Location and value for money
    • Disliked — only 1 bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lozzdog's Summary
Date of Stay: December 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Skiing / Winter sports, Other
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“This is the worse hotel I've ever had the displeasure to stay in”

Rosedale on Robson

Feb 17, 2008
1/2 found this review helpful

I am constantly traveling due to my profession. So, I was extremely excited to find out I was going to Vancouver, BC. The clients I work for set up the reservations at the Rosedale and explained how close to downtown it was. To be honest, that is the only good thing about the hotel. The wireless service is horrible, it took 4 days before I was able to get service and though I spoke to the front desk, there was not anyone who was qualified to help me stating that "the wireless is handled independently from the hotel and they can provide me service for $10 a day - when I have already purchased wireless service for $40 for the month I will be there. The front desk did not offer assistance with questions regarding housekeeping or laundry services. The vending machine did not have soap powder and when I called to the front desk, they stated that I can go across the street to the convenience store to pick up some laundry detergent. The first room I received did not have heat and they sent the same person who checked the internet to check the heat. I requested a cab and the valet stated he called, but a cab never came and when I went to the front desk to request another call, the attitude was like it was an inconvenience to them to call for me. I really, really am so disappointed in my stay here. The rooms are small and conformed. The bed was hard and uncomfortable...If you want to enjoy your stay in Vancouver, please make another choice of hotels. I would never recommend this hotel to anyone- (not even my worse enemy)

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — Everything else-service friendliness, helpfulness, accommodations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ycthomas72's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Location”

Rosedale on Robson

Feb 10, 2008
2/2 found this review helpful

We stayed at this Hotel with our 2 grown daughters and thought it was a good clean suite. There are 2 seperate bedrooms one with a queen bed, the other with 2 singles. There is a small lounge area with t.v couch etc and a kitchenette. The bathroom is of a standard size but clean.
The location of this hotel is great, within walking distance to most tourist sites.
The restaurant downstairs offers good breakfast and other meals at a reasonable price

  • This TripAdvisor Member:
    • Liked — Cental location
    • Disliked — The 2nd bedroom leaves no room for siutcases, the bed is infront of the wardrobe !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertie748's Summary
Date of Stay: January 2008
Traveled with: Family (extended)
Age group: 35-49
Member since: April 09, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“little bit out of it”

Rosedale on Robson

Jan 10, 2008
1/2 found this review helpful

We stayed her for 3 nights at the end of our honeymoon in August. I found the hotel a little bit out of it by that I mean it was a good 15-20 mins walk to everything which was hard when it was hot and we had a 7 year old with us. I also found Vancouver at night very frightening with pan handlers everywhere. Fantastic in the day. Stanley park and the Aquarium are definatly worth a visit. We ate in gas town the first night at the old spagetti factory after having a great meal at the one in Banff. Well it was not at all like that, very disapointing. The second night we got a take away from China Town and it was fantastic. We ate it in our room which had a kitchenette and lounge area. The 3rd night we ate in Earls after eating in the one in Whistler. This was good.

The hotel its self is a little dated and the lifts are a nightmare 1 was not working and they seem to stop on every floor. There is a lot of construction in Vancouver and all we could see from our hotel room was cranes. Quite a dark room in the lounge but the bedroom was ok. I would look for a differnent hotel if going back to vancouver.

I can highly recommend grouse mountain and the capalano suspension bridge. Great day out.

  • This TripAdvisor Member:
    • Liked — Bedroom
    • Disliked — lifts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinaF's Summary
Date of Stay: August 2007
Member since: April 10, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Rosedale on Robson

( 11-15 of 89 )
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Rosedale on Robson Address

838 Hamilton St., Vancouver, British Columbia V6B 6A2, Canada