We stayed for two nights in August. The hotel is located at the end of Robson Street near BC Place, but not that convenient to most places on Robson. The first room we had was very nice but the bathroom was terrible. It had a Jacuzzi tub that seemed nice but was very inconvenient. The controls and height made it difficult to use the tub and shower. The water seemed rusty at least when compared to the white color of the tub. Most importantly the tub leaked profusely when usuing the shower both because of the design and the shower curtain was too short. The tub had an extender rod that was bigger than the curtain. Also the controls were nowhere near the shower, and they were backward. They gave us a different room (smaller) but didn't lower the price because they said we had a complimentary upgrade. They did give us one night partking for fre (at $16 + tax) this was a savings. The breakfast was average and the hotel didn't have many services at night.

While it was generally good we don't think that it was a good as the reviews. The staff was generally friendly but primarily pushed the hotel trips when asked for advice. There are few services immediately near the hotel.

Location near a run down area .A lot of building work all over central Vancouver. Two bed suite however was of good standard.Clean and comfortable Breakfast was very limited with not enough tables for customers Reception staff very friendly and provided lots of worthwhile info on Vancouver. Lots to see in Vancouver and surrounding areas

Great location/breakfast/room/staff. The way all hotel should be.

Chose this hotel because of it's favorable reviews on TripAdvisor. Was not disappointed until the last night of a 3 night stay. We needed to be up early and were unable to sleep due to heavy, pulsing music and bass coming from BC Place. It did not stop until 2:30am and was loud enough for us to make out some of the lyrics. Our room was on the 15th floor (facing BC Place) which had been great for reduction of street noise, but was no match for the "concert" coming through the closed windows. For value, safety, and location, I will definately stay here again, but I will be checking BC's event schedule to determine whether to ask for a room on the "other" side of the hotel. Our traveling companions had a room on that other side and weren't able to hear any of what we complained about.