I've stayed at this hotel a number of times over the years and will continue to stay in the future. I've had to stay in Vancouver for Medical reasons and this hotel could be more convenient to VGH. The rooms have been updated recently and the view is UNBELIEVABLE, but you need to make sure you book a room facing North towards the mountains and the water. It's only slightly more expensive and worth every penny.

I've read some of the other reviews indicating the staff are rude and restaurant isn't great but that isn't my experience at all. The hotel has a lot of staff that have worked there for years and know me everytime I come. Some of the new people are really great too. They have helped me making dinner reservations, find a movie to go to, driving directions, lost luggage from the airlines and everything else too.

This is not a 5 star hotel, but then I haven't paid 5 star prices. I definitely recommend this hotel.

Noisy.
Booked a twin room which I presumed meant two beds when I arrived I was told a twin room was one kingsize bed, had to end up sleeping on a pull-out portable bed (not comfortable).
Charged twice on my credit card, still waiting on this to be sorted.

Overall a lousy experience. Staff and management were not helpful. Location and room were not great. Lobby was filthy. Opted to go to Dennys rather than eat at the dirty restaurant.

Very well priced.Rooms are clean and reasonably updated.Bed is comfortable.Bathroom is simple but nice. Air conditioner is quiet and modern.Only negative is the loud closing front door to the room,keep the air on and you won't be bothered.