Booked this room through Victoria Clipper. My sister and I stayed one night in December 2007 on a Christmas shopping trip from Seattle. We found the room small but certainly liveable, clean, and the front desk people were very helpful. They stored our luggage until check-in time and were generally very pleasant. The food in the hotel's restaurant was very good and the service was great. The tile on the bathroom floor is COLD, though, so bring some footies!

The only drawbacks to this stay were that the hotel still has single-pane windows, which not only let in the cold, but the street noise as well. Since the hotel is right on a main drag (Douglas St.), we heard cars, conversations, car alarms, street sweepers, more conversations, arguments, etc all night long. The hotel also was hosting a wedding and refugees from some tool convention, who were loud, obnoxious, and heavy drinkers who couldn't hold their alcohol. It took until 3am for security to finally kick these guys out of the hotel, but needless to say, we got very little sleep. I actually had to open the hotel room door at one point and tell two guys having a loud, drunken argument in the hallway to shut up and go to bed. That was around 1am and security was nowhere to be found.

It's a reasonably nice hotel and the shuttle service to and from the inner harbour is nice, but I think next time I'll try a hotel that caters to a slightly different clientele and has thicker windows.

Actually, I can't remember which Traveller's Inn I stayed at; there are so bloody many of them in Victoria. Which tells you that they're doing something right, I guess. Great coffee in the rooms, and they'll give you more for free if you drink a lot of coffee like I do. OK, coffee's a priority...what else? I liked that they immediately responded to my comment card via email. There were a few MINOR drawbacks, which they addressed immediately, and to my satisfaction. The location was good, I remember that. Walking distance to everywhere I wanted to go.
I liked the computer for guest use in the lobby. Good for fossils like me who still don't travel around with a computer, eh? The beds were good, the TV fine, and the staff were very friendly and helpful. I live in Nakhon Ratchasima,Thailand, where the price of a very good hotel is about $35.00, so I was at first surprised by the price of the room at the Traveller's Inn. But then, after wandering into a few downtown hotels to enquire about their prices, I realised that Traveller's Inn is a good value. And, they have room discount coupons on the ferry from Vancouver, so thanks for many things, Traveller's Inn!

Making reservations directly with the Traveller's Inn, I was impressed with the politeness and complete interest the staff gave me. That confirmed our stay. Upon arriving the over all appearance from the parking lot to the rooms were spotless clean, The employees were very professional in there duties from the front desk / restaurant / housekeeping. The restaurant has an amazing menu, good food and great prices. Our grandson partially enjoyed his "Little Leaguer" for breakfast and his "Belly Buster" hamburger for dinner one night. Pool was refreshing and our room was very comfortable. A little noisy one night but the rest of the stay was enjoyable. We had a wonderful stay in Victoria.
Richmond, BC

Two months after the fact, I'm still outraged by the treatment I received at this hotel. I checked in using my bank card so the clerk put a $100 deposit along with the room charge against my account. I had worked hard all day and by the time I got to the room I didn't want to move again for the rest of the night. I found the room in fairly shoddy condition, with bits of who knows what all over the floor as if it hadn't been vacuumed for a week, and one of the beds was covered with something that appeared to be sand or dirt. I was too exhausted to deal with it that night, but when I mentioned it at check-out the same clerk that checked me in went up to look at the room, apparently because I had used a bank card instead of a credit card to pay, and came back to the crowded lobby carrying the sheet off the bed that I had accidentally spilled a little red wine on and loudly announced that there would be a $20 charge added to the bill for replacement of the sheet. Of course the manager wasn't in the hotel at the time so I wasn't given the opportunity to lodge a complaint. In addition, these hotels advertise very low rates, but when it comes down to it they aren't cheap at all. I stayed at another hotel in Victoria (the Queen Victoria Inn) the night before for the exact same price and there was absolutely no comparison in the quality of the rooms. The Queen Vic was spotlessly clean, quiet, and comfortable. Unfortunately there were no rooms available for my second night. The Traveller's Inn was a dive in my opinion, and should only be considered if one is truly desperate for a place to stay.