Stayed for 3 nights at the Cambridge Suites Sydney. Overall, a good hotel. We had a 1 bedroom suite, king bed in bedroom, doors that close separating it from living area with pull out sofa. Only 1 TV , you can turn it to face living room or bedroom, its a bit awkward, but it works. Bed comfy, duvet with triple sheeting, sofa bed good for kids. Large room with microwave, coffe pot, small fridge, kettle, toaster, dishes, wet bar sink. All great for a long stay.
Shower and toilet in separate room from sink and vanity, 2 closets. Room itself was great. Housekeeping staff excellent.
Now , for the not so great. Really SLOW ELEVATORS. Only 2 elevators, staff with carts in elevators so I assume there is no service elevator. The hallway is a wind tunnel. I don't know why, but there are vents in the hall blowing so much air my "privacy please" sign would not stay on the door knob. All of this I could easily forgive if not for the BREAKFAST FIASCO. OK, so there is complimentary continetal breakfast included with room rate, its "complimentary" but really you pay for it in the rate. Sunday morning, hotel must have been full, breakfast busy- NO COFFEE CUPS - not a one. I can understand if there are no muffins left, but come on, coffee cups. If you offer continental breakfast, have staff replenishing it. At least give your guests the coffee. Twenty minutes later, still no coffee cups. The breakfast was skimpy all 3 days I was there. I think they put out 1 tray of muffins, 1 of bagels etc and when its gone, you lose. This is unacceptable. Had there been no breakfast offered with the room, I would have left feeling happy and wishing to return to this hotel. However, I left feeling like this hotel does not care about their guests. Its a shame, because the rest of my hotel experience here was good.
I don't mean to make such a big deal about the breakfast, it was a small part of the stay but made me feel like the htoel says "OK, we have your money, so now we will give you lousy service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Other