Suite hotel with full kitchens. Had used in Mar 2006 = Very pleased. Staff was friendly and helpful, room was clean, modern quiet. Will happily stay there again - However, this time (Nov 06), wireless problems and night staff was ok but unenthusiastic in repsonse - had to use laptop by window to get it to work; noisy fridge, mediocre dated room. Will try again but will choose rennovated room.

Booked in the morning in Montreal for this place via Hotwire - very nice, good location and friendly staff.

One moan (small one) was that the carpark was full due to something or other, and it was a pain in the backside to get another overnight parking.

That aside, we loved Ottawa, and wished we'd stayed longer, but we were 2 days behind our pencilled schedule.

I'd stay again.

Great locaton, very nice hotel. Had very low expectations but the suites proved to be very modern, clean and all in all satisfactory. The bathrooms are very nice as is the bed. One odd thing is that room cleaning was not done at all during the entire stay of 3 nights. Parking was also short, but that is understandable during the long weekend. I'd recomend this place, for short weekend trips.
RB

Was worried about the property due to bad reviews, but they had undergone a renovation and I knew the area was great. Very pleasantly surprised. Good renovation with only two floors to go. Large rooms and great bathroom with excellent showerhead. Kitchen appliances a little old, with a noisy fridge. Comfortable mattress over 12 inches deep. New linens. Partial obstructed view of Chateau Laurier from balcony. LCD TV in bedroom with cable and DVD player with TV in living room.

Elgin Street one block away with cafes, restaurants and Goldsteins grocery. Rideau shopping mall and parliament buildings a ten minute walk. Great value. Sure to cost more when reno finished.