Virtually the first thing I noticed upon entering my room was the awful looking carpet--not only was it quite old but I counted EIGHT serious burn holes right in front of the couch. Of course, I doubt that every carpet in every room is as bad as this. This was a two-room suite with a queen bed in the bedroom. There was only one TV--in the living room--so I couldn't watch it from the bed. The bed itself was nothing special--the matress had begun to sag a bit and probably should have been replaced. The air conditioning cooled only the living room, so the bedroom was always a little stuffy. Although the suite came equipped with fridge, microwave, stove, teapot and dishes, there was, oddly, no coffee maker. That didn't bother me much since I had brought some of my favorite instant coffee. The bathroom was very nice with one of the largest wash basins I have encountered.
I had a quite good steak dinner (on the recommendation of the friendly barmaid/waitress) in the hotel's Italian restaurant. The location is excellent--about a ten minute walk to Parliament Hill. There are numerous restaurants and pubs within a block or two. I paid $368 (all taxes & fees included) for four nights from Expedia. Not luxury, certainly, but far from a dump either. I'm sure you could pay more for less.

Stayed here for a weekend with my son wife and 1mo old grandchild.Requested suite w/ queen bedroom but ended up w/2 double beds in LR which had dirty carpet and sofa bed in what was supposed to be bedroom.We were so tired upon arrival we were just glad to to get out of car.I'd ask to see rooom before checking in if I used this place again

This hotel offers great value and location. The prices are reasonable and it's a short walk to most downtown areas, including the Ottawa Congress Centre. The rooms are spacious and the customer service is good. There's a nice bistro style restaurant within the hotel.

This has been the worst hotel I have been a guest at. I booked a suite over two months before our intended stay because we had some clear needs. We got the suite with two bedrooms, a living room (with pull out couch), bathroom and kitchen. We requested each room have a double bed, and the staff said that would be no problem. The day before we arrived, I called to confirm our room and was told everything would be as I requested. I arrived early to check-in and park my car before enjoying the day in Ottawa, but unfortunately I made the mistake of not examining my room. When we returned from our day on the town we found an absolutely horrible room. The carpet was old, stained and burnt. The walls had small holes and peeling plaster. It was completely different from the photographs on the internet. To make things worse, instead of double beds there were only single beds in each room. I went down to complain and was told there were no other rooms and refunds were not possible. They also claimed that I never made any special room requests. Other than a bright and modern lobby, this hotel is old and under poor repair. They attempt to lure tourists in with nice photos and promises and then provide a horrible experience. I suggest that this hotel should be avoided at all costs. There are many other hotels in the same area that provide far better rooms, service and price.