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The Carleton Heritage Inn: Traveler Reviews

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Average price*: $181 (CAD212) (year-round)

TripAdvisor Traveler Reviews

Reviews of The Carleton Heritage Inn

( 6-7 of 7 )
“Worst customer service I've ever experienced”

The Carleton Heritage Inn

1 of 5 stars
San Diego, CA
Dec 23, 2006
2/3 found this review helpful

Made a reservation for 4 8 months in advance for a family reunion and traveled 3000 miles to attend. Reservationist said they could accommodate us in the honeymoon suite using two airbeds. When we arrived, they had not reserved the suite. Acknowledged my confirmed reservation for 4 but put us in a room with one double bed and a twin, completely flat air bed and no spares to replace it. We ended up having to inconvenience other relatives by doubleing up in their rooms. The hotel charged us full price for the room and made no compensation for overbooking. When I said I would take my business elsewhere the manager responsed by saying "Good luck, the city is completely sold out". The city of Carleton Place is beautiful!. I do not recommend this hotel to anyone. I would advise you not to waist your vacation plans here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vactraveler's Summary
Date of Stay: October 2006
Member since: December 23, 2006
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“Charming escape from Ottawa”

The Carleton Heritage Inn

4 of 5 stars
New York, New York
Mar 13, 2005
4/5 found this review helpful

The Carleton Heritage Inn is in the small town of Carleton Place, but don't pass by and miss the charm of this wonderful gem. The rooms are well-appointed and the quiet atmosphere allows one to truly rest. The restaurant on the main level serves good food not typically found on the Highway 7 circuit from Ottawa to points west. With such reasonable prices, the Carleton Heritage surely merits a visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: December 2004
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Gay/lesbian travelers, Older travelers
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Reviews of The Carleton Heritage Inn

( 6-7 of 7 )
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The Carleton Heritage Inn Address

7 Bridge Street, Ottawa, Ontario K7C 2V2, Canada