Stayed here two nights this month for business. The hotel was recommended by a local business collegue. The outside of the building is tolerable at best. Even the lobby isn't too bad. It has a nice bar area, restaurant etc... But the nightmare begins when you step onto the one and only elevator to get to your room. Checkin is on the 2nd floor, so beware that you could end up in the "basement". Whenever the elevator doors opened I thought I was going to die. Dirty, Dark, Dingy carpeting. Stucco like filthy walls. Drab, Old and tired looking. It almost looked as though I should be on television, shooting a movie in a "seedy motel". Totally disgusting! Our room was dirty and in serious need of a remodel. We marched right back down to the desk to change rooms and they let us see two other rooms. Unfortunately... Our room was in the best shape out of all of them. I considered sleeping in my car. We needed to stay because it was late and this hotel is within close proximity to the business meetings. The air conditioner blew in a steady stream of stale cigarette smoke and when you turned off the air, the heat kicked in and heated the room to an intolerable level. Strange, suspicious looking characters walking the halls looking like they are robbing rooms too. Did not feel safe and slept with a chair holding the door handle. Horrible experience...never again. Not even if it was for free. Restaurant food gross and expensive. If there was one positive thing, I'd have to say the free parking. As long as you lock your car!

I stayed here one night on a business trip and booked this only due to my client's recommendation as the closest hotel to the early morning meeting I had.

And that's the only really positive thing I have to say: it was close to my meeting.

The building exterior is a 70's-soviet-block-style concrete bunker.

Once you're inside the lobby area is relatively nice.

The hallways are drab with low ceilings and institutional feel, as are rooms. All the basic amenities were there (TV, minifridge, etc.), but the decor and ambience were depressing, the bathroom and vanity area was very small, the ironing board was the flimsiest thing I have seen in the hundreds of hotel stays I've had in the last decade and so forth.

Service was OK, but indifferent. No 'automatic' checkout that business travelers expect, had to stop at front desk to check out.

I did not eat here so can't comment on the restaurant.

Everything in the room was basically clean and serviceable, but I feel the 4-star / AAA 3-diamond rating is off by at least one point.

The other other hotels I've stayed in Montreal have been fantastic in comparision (Le Saint Sulpice, Auberge Bonaparte).

I booked two rooms for eight people at this hotel to visit the nearby LaRonde amusement park. After visiting the downtown area for a few hours, we returned to our rooms around 2am to grab a bite from the restaurant (which is open until 6am). Within a minute from arriving, a woman down the hall left her room to complain to security about the "noise" coming from my room, though we had just arrived. A minute later, security banged on my door to tell me that if we did not quiet down, they would "evict" us. Than they proceeded to the other room registered in my name and threatened to evict my friends, who were sleeping in their beds and were making no noise. The next day, security called to see how many people were in one of the rooms. At the time, two people from another room were visiting, so there were six people. Security asked how many people were in the room, and assuming he meant how many people slept there, my friend said 4 people. Security told them they were WATCHING THEM THROUGH THE BEDROOM WINDOW and knew there were 6 people. Later, as a friend left one room to visit another, a security guard again threatened to evict us for having more than 4 people in the room. My friend asked if it was okay to visit the other room, and the security guard just glared at her and stormed off.

In addition to having a complete INVASION of privacy, the staff was rude and hostile, especially because we are American. I'll gladly take my $200 elsewhere next time. I have never been more infuriarated with a hotel in my life!

We stayed here for 5 nights. It was a softball tournament. The lobby looks nice for the money spent, still a little expensive for what they have. The rooms are small & need to be updated years ago. The beds are uncomfortable (hard as the floor ) The a/c didn't work well either. In the morning everything had a wet feel to it, which when we left the hotel your clothes would have a odor to them. Our bathroom sinks water did not turn off completely, so you had to be careful using the blow dryer, the outlet was right next to the sink. We had a few issues with our room, the fridge & tv didn't work. we notified the front desk 3 times over a 5 hr span, nobody came to fix them. So they just switched our room. The indoor pool is small compared to the pictures they have advertised. The so called hot tub is not that hot, only reached about 90 degrees one time durring our stay. Another inconvience is that they only have 1 main elevator for the 7 floors. So you always had to wait for the elevator. The hotel gift shop will convert money for you but I suggest that you go down the street to the bank. The gift shop would give you 1.05 can for 1.00 us the front desk would give you 1.08 can for 1.00 us . On the way home @ the border they will change 1.10 can for 1.00 us . be careful check the exhange rate. I would not stay here again unless it was free.