Thanks, we stayed only for one night. This hotel is so outdated, carpet floor is so disgusting, even the doors can't be closed, kitchen is dirty, bed is hard like a wood floor. We have a 6 mos old baby which she couldn't sleep because the room was so warm even if AC is functioning. So we called the management almost middle of the night, they responded they can't do anything because there is no maintenance people present at that time.

What frustrate us a lot is about the advertisement on the website that RATES INCLUDED BREAKFAST (in bold letters), this is one thing I considered when I booked the hotel but surprisingly, hotel never served us breakfast. The Manager said that breakfast is not included, the excused he made is the rates is already low and breakfast is only free for Grey Cup Promo. We said RATES INCLUDED BREAKFAST is wriiten on the front page of the website with no specific exclusions and I showed the print out I have on-hand, after some discussions, the manager committed he would give us a discount equivalent to our breakfast, but as soon as we checked out, the manager (his name is Rashid) denied about the discount, said he never said giving us the discount. When we tried to make a conversation, he raised his voice and shouted on us. What a terrible experience, we are Canadians and we are giving our cousins a little tour of Canada (our cousins came from Netherlands). Its frustrating, really a bad experience.

What we want to know, if hotels are allowed to put all the nicest things people are looking for when booking on a hotel but ignoring their promises after ckecking in on the hotel.

We stayed at the Tour Centre Ville for two nights in the freezing cold but cosy and beautiful Montreal. Our room on the 14th floor had a magnificent view, and the room was very large. That's the only positive thing to say about this hotel, which seems to be in a desperate need for renovation. The room was so shabby and the furniture, beds and carpets were disgusting. Everywhere in the hotel small pieces of wallpaper were falling apart. We paid about 90 canadian dollars per night and that didn't even include breakfast which was to be bought in the expensive cafe next to the lobby. The staff were okay but not more than that, and the pool on the top floor seemed so dirty, that I was sure to be sick if I went for a swim there. My girlfriend did, and got sick the following night. The saunas didn't work, but seemed very dirty as well.
Not recommedable until major revation has been done.

After I had booked this hotel I found the reviews here and began to worry and almost canceled my stay but am so glad I didn't. Yes the rooms are out dated but overall they are very clean, tons of room (they look like they used to be one bedroom apartments). And I stayed for 3 nights in a large suite for under $275. Really can't beat that. Its right downtown and there is a IGA close by as well as the metro. The front desk was a lot of help and very friendly. I hope these reviews do not stop anyone from this. It isn't fancy but it will do for anybody.

Our college stayed in this hotel for a weekend and after sleeping in the bed one night, the next day we noticed bugs and blood on the unchanged sheets. They switched our room to where there was no working heat and mold in the coffee maker. Upon returning home all of our clothes were bagged and washed because of fear from the bugs and dirty sheets. However, several weeks later itchy rashes began appearing on all 4 girls from the room. We later found out we contracted scabies from this hotel. Big hastle, disgusting mess, never stay here!!!!!!!!!