I stayed at that hotel last Saturday and I forgot to take my laptop wireless mouse when I packed and checked out. I called the hotel the same day when I found out that it was missing and the lady I spoke to at the front desk told me that house keeping found it and asked me for my contact info, that I gave because they didn’t have it booking via expedia, so that they can ship it back to me, no problem! I was assured that this will be shipped back and also someone will be contact me ASAP. Six days later I called for an update and I was told that they don't know anything about that and the person who is responsible is away, and the office is locked.
You draw your own conclusions. It is only a $30, however first I would like to alert this community about bad service, bad management and the possibly the hotel staff lying to me and second alert the hotel management this incident and lack of cooperation can get escalated to that point that there are going to be employees of the hotel who may have to answer to accountability issues to the head office. I am planning to stop by in-person at the hotel soon where at that point the mouse is going to be returned to me or a police report will be filled at the police station across the street for withholding property that belongs to me.
It is nice that the internet exists, otherwise we would still be at the mercy of incompetent people like the management of that hotel.
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