This hotel has a lovely lobby and a wonderful breakfast. The staff were very nice.

The room we were in was in bad need of renovation, though. It smelled of smoke (gross!!!) even though it was supposedly non-smoking.

The rooms were redecorated maybe in the 80s, so things look a bit tired and old there. Also the toilet kept clogging.

All the thresholds of the doors we saw had these huge bump-like lips, making them difficult to traverse with a stroller (and I'll bet a wheelchair too). Wheelchair accessible door button did not work from outside the hotel, either.

I've stayed in this hotel multiple times for business and it is a nice apartment style hotel. There have been times when the room that I was given had problems with hot water. I mentioned this and was told to keep the water running for awhile. Othertimes there weren't any problems with the hot water. The reception desk will call you about 30 minutes after you check in to verify that everything is okay. This is the only hotel that I've stayed at which does this. The gym is okay (1 treadmill, 1 stairmaster, free weights). Being an apartment style hotel, it has a full size fridge (with freezer), a stove, utensils, pots, microwave, dish washer, etc. which I find to be very useful. They sometimes have free early evening snacks depending on the day (schedule posted on fridge). The free breakfast buffet is very good. The parking is indoor (pay $) and underneath the hotel (accessible from hotel without exiting). The parking allows for multiple ins/outs and you pay per day/stay. The hotel is located in a quiet 1 way side street at the outer edge of downtown (near westmount). It is considered to be downtown for all intensive purposes. The hotel is completely non-smoking. The free internet is wired.

I recently stayed at the Residence Inn in Westmount for two nights on business. I am from Montreal originally and know the area well. The location is very good, being close enough to downtown without being "too" close. It is on a quiet sidestreet and although the building looks fairly ordinary (cement highrise) the interiors are spotless.

Check in was fast and efficient, and the rate of $129 / night was more than reasonable considering what other downtown hotels charge. Their underground parking is for small cars only (they warn you about this), and there is plenty of street parking nearby which is free from 8 pm to 9 am. I would save the $$$ and park on the street.

The rooms are very well kept, with full kitchenettes (a microwave, a range and a fridge). The only minor issue was with the noise level of the AC, which could be better. But it was not something that kept me awake. The hot breakfast (included) is outstanding and far superior to the usual boring fare. Very good quality buffet-style food, with yogourts, breads, cereals, etc. Top notch.

This is not a "luxury" hotel, but is an excellent value. I will certainly stay there again and highly recommend it to anyone.

Our family stayed here during our recent summer vacation. We arrived quite late (22:00ish) and the girl at the front desk gave us a reception that we thought we were in Paris :-( However, the next morning, the continental breakfast is something else; the waffle is so good I can sit there and eat them all day. The room are comfortable but for those who are afraid of height, get the room on the lower floor. Otherwise, the view from our room is marvelous (we are on the 18th floor) ! Don't expect the american standard of Residence Inn (ie. soap, tissue, ... ) there's none whatsoever. One precaution: imo, the room may not be sound proof ( I can hear my children running in the room from the elevator). The swimming is small but if your room does not have the view, come up to the PH floor and have a great tan !