we are a couple in our 30's and found this hotel great value, the room was big comfortable and clean, a nice gym, nice bar area and great breakfasts, ok so the rooms are in a seperate building but who cares if they are nice, oh and the staff are brilliant as well!!

Seeing the website photos of a large Georgian mansion and wishing to stay somewhere with 'character' the Bailbrook Hotel looked great. A phonecall later and I was booked into a kingsize room. Upon arrival, however, I (and my three other staying guests) were very disappointed. I was told it was in walking distance of Bath town centre - - it is not; and the walk is along a very busy road and crossing a duel carriageway it was not particularly safe (for children) or pleasant. The reception of the hotel looked fantastic, but following booking in, we were led down corridors, out of the nice Georgian building, across a courtyard, into a modern block (that looked and felt like a University Halls of Residence, and along thin, characterless corridors to out rooms. We were all very disapointed. I later found out that all the rooms are in this modern block. If this is stated on their website, it is not clear. The rooms were clean and service was good, but I felt cheated in that what you see on the website is not what you get. I told the management, but they merely shrugged their shoulders. Next time I will ask a lot more questions, but will not stay at the Bailbrook Hotel again (but please do not confuse this with the Bailbrook Lodge which is a separate hotel next door - although I do not know what this is like). It is also clearly geared up as a conference centre for business men - and not really a special hotel for a nice weekend break. Next time I will seek out a hotel IN Bath itself.

Our expectations were a former conference centre being converted to a luxury hotel. The old georgian house is beautiful, the modern bedroom block is less so but the room was spacious, clean and had a king sized bed. The staff are excellent. From reception, bar, restaurant and housekeeping they had the balance right between friendliness and courtesy. We did not eat dinner in the restaurant as it looked a bit utilitarian but it was fine for breakfast. The hotel is out of town but only £5 in a taxi. They are expecting planning permission in April 08 and the plan is to move bedrooms into the old house. Demolish the current bedroom and conference block and build new bedrooms in a style more sympathetic to the original mansion. I would love to go back then but as the hotel is to upgraded to 5 star I expect it will be expensive. As it is, I would recommend this hotel to anyone on a three star budget as in my opinion it currently feels more like a four star.

The website is very misleading in terms of the photographs, which make it look like a romantic georgian place in rolling hills. It's not, it'smore like a conference centre. The room was ok and clean but not great. And we ordered breakfast in bed which didn't come. Overall A HUGE disappointment. Only benefit was the pool table and friendly service in the bar!