If you want a truly bad experience while visiting the capital of Ireland stay at this hotel. On the second night of our stay we were subjected to the rants and disturbing behavior of a neighbor. When eventually I complained at 4am. The staff simply did little or nothing. After three compliants, the staff more or less informed the man who was making the compliants. This of course meant that he started hammering at our door and becoming verbally abusive. The management did nothing to compensate the situation, they allowed the man to stay in the hotel for the day, making it impossible for us to return to our room. On top of all this, we discover money and possessions missing from a bag we left in our room. If you want to be subjected to abuse, get ripped off, then this is the place to go.

My brother and I have just returned from a four night stay at this hotel on Dame Street, which we booked online at a special rate of €79 per night including a full Irish breakfast. The Dublin Citi Hotel is quite possibly the worst place I have ever stayed.

On the website it did warn that there was a nightclub in the basement of the hotel and that guests might experience 'some noise' so we requested as quiet a room as possible because our reason for being there was a workshop that meant we had to be up early every morning. When we arrived, the front desk agent on duty answered the phone during check in and conducted a five minute personal telephone call - unhurriedly, may I add - while we stood in front of him, waiting and didn't even bother to apologise after he hung up. Not a major thing by any means, but an omen.

Our room was approximately the size of a telephone box, with a shower no adult could use comfortably and a rise in the floor level by two inches or so from one side to the other. There was actually a desk up against one wall which looked like it might be propped up at one end by a phone book - that's how noticeable the uneven floor was. Housekeeping hadn't done a very thorough job after the last guest - there was change on the desk and trash under one of the beds. The fittings were all cheap (from Pennys, according to the tag - the Irish Wal-Mart) and lampshades, bedspreads, etc. were stained. But we said to ourselves 'hey, we only paid €79 a night and we are in the centre of Dublin' so we didn't complain.

By 10pm that night the club was in full swing. I have never experienced noise like it; we may as well have being trying to sleep on a speaker. Bare in mind, I am 25 and my brother is 22 so it's not like we need total peace and quiet to sleep. I stayed in the middle of New Orleans on Fat Tuesday - the biggest night of Mardi Gras - with music and sirens to lull me to sleep, but this noise was ridiculous; the music was so loud we could hear every lyric perfectly and the base line reverberated around the room. The room was shaking with the beat: if you lay still you could feel the bed beneath you pulsing with the base line. This went on every night from about 10-11pm until at least three in the morning. It was IMPOSSIBLE to ignore it. The walls and the windows were paper thin - when we opened our window the sound got no louder. It was painful.

Because of the club we were also treated like imposters when we tried to get into our hotel late at night. To begin with, the hotel's main door is locked at all times and you need to ring a bell to have someone inside to open it. The problem was there wasn't always someone on the FD to open it - my brother once had to wait 10 mins before someone appeared to let him in. Once the club was open, two large bouncers stopped you at the door - not exactly the 'welcome back' you want every time you return to the hotel. Our polite FD agent was also frequently outside the front door, smoking while supposedly on duty.

We didn't ask to move rooms because on our first morning we glimpsed the interior of other rooms as we walked down the hall, and they were even smaller than we were. We figured the noise couldn't be that much better as there was only another two floors above us, and our friend who was staying a hotel across the street could hear the noise from the club below us just as clearly, so we didn't think we could move far enough away from it. The only thing to be gained, it seemed, was a smaller room, so we stayed where we were.

Besides Mr. Rude on the desk, all the other members of staff we encountered were very polite, helpful and friendly. Breakfast was well organised and the food was good (except for the coffee, but I'll let that go). But nothing could make up for not being able to sleep at night.

We were right in the heart of things on Dame Street and we certainly got good value, but it was just an awful stay. Clearly the priority is the club and the bar, not the guests in the hotel. The 'some noise' the website describes is a wild understatement. Combined with the small, claustrophic rooms I'd stay well away.

This hotel is situated in Temple Bar - So don't stay here if you're planning on a quiet trip to Dublin!! Granted, the hotel can be noisy but that's to be expected in this lively area. The rooms were clean and well maintained. Our shower broke on the first night, but this wasn't a problem as the Hotal Management were very quick to help and got it fixed the next day, so no complaints there. Breakfasts weren't brilliant, but were OK for the money. On the plus side the Hotel has it's own nightclub downstais which me and my friends loved. We went midweek and it was 2euros a drink..... Needless to say we didn't spend too much and were happy to make the short journey back to our room!!
All in all a pleasant stay at a nice Hotel

This is just got to be the worst hotel i have ever stayed in.
I have never been so disgusted in my life, It is dirty smelly and the rooms are so small that its not even funny.,

my watch fell on the floor and went under the bed,i had to move the bed to get my watch and what i found would turn even the strongest tummy, i found food, ear plugs and other items which i will spare you from.

The bathrooms are flithy and the mould is nearly coming out to meet you, it is just horrible, not to mention the shower doors coming off in your hands.

The staff are so unhelpful, and unprofessional they make everything you ask them for look like a chore and that they had no interest in even being there.


If you are wanting a value hotel go to a hostel cause it would have been better.

I strongly advise anyone considering to stay here NOT TO.