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Sheraton Frankfurt Hotel and Towers: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 120 Reviews
5.0 of 5 stars
28
4.0 of 5 stars
44
3.0 of 5 stars
27
2.0 of 5 stars
9
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#34 of 227 hotels in Frankfurt
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 1008
  • Address: Rhein Main Airport Frankfurt 60549 Germany
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern, upscale hotel at the plum location of Frankfurt airport This first-class hotel holds 1008 rooms, exclusive accommodations on the Club and... This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $382 (€277) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sheraton Frankfurt Hotel and Towers

( 21-25 of 120 )
“Nice but flawed”

Sheraton Frankfurt Hotel and Towers

3 of 5 stars
Arnhem, The Netherlands
Feb 26, 2008
1/2 found this review helpful

The Sheraton Frankfurt is a business and convention hotel attached to the city airport, a convenient hop over the walkway from the main terminal. Despite it's busy location, the hotel is quiet and tranquil, a literal oasis from the public areas. The hotel is geared to the business traveller, featuring conference rooms and amenities that make meetings and communications easy.*
Check-in is quick, and elevators lead to one of two towers with rooms. The hallways radiate long distances from the elevator core, so ask for a room near the elevators to avoid five or ten minute walks to distant rooms. The rooms are very well appointed, with indirect lighting, extensive multiingual cable TV and movies, wireless internet, working desk, and a generous bed. The bathroom is also nice, and the shower has a variety of taps, heads, and sprays to play with.*
The restaurants are on the first floor and serve from a huge buffet with a working kitchen visible nearby. I can't even begin to list the items in the breakfast or lunch buffets, but it rivals some Vegas spreads. A lounge features light music and drinks; there .is a modern fitness center on the lower floor near the extensive conference center.*
I struggled with the constant effort by the otherwise friendly staff to extract additional money, though. On check-in, I was told that I was eligible for a free upgrade to a deluxe room. Yay! However, only smoking rooms were available: would I like to spend 1000 points to upgrade to the club floor? (I didn't, but it was irritating) The checkout included charges for a "Staff gratuity" and a Unicef donation, which I had to remove. The Internet cost 18 euros per day. The restaurant charged $30 for an after dinner grappa. I conclude that the hotel is enjoying guests who are on expense accounts. You need to watch not to get overcharged at every turn.*
This is a convenient, business-oriented hotel that has very nice rooms and buffets. The experience suffers by the constant bait-and-charge that seems to be a policy throughout the stay.

  • This TripAdvisor Member:
    • Liked — Room, Buffet
    • Disliked — Constant efforts to offer something and then charge for it; room upgrade policy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveH-ExPat's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: January 01, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $382 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Hotel Overpriced, Restaurants WAY Overpriced!”

Sheraton Frankfurt Hotel and Towers

3 of 5 stars
Kansas City, Missouri
Feb 26, 2008
0/2 found this review helpful

I just returned from a weekend at the Frankfurt Airport Sheraton. This was my second stay at the hotel. For one or two nights, the rooms are OK, very convenient to the train station - but way overpriced. In the hotel restaurants, be very aware of the euro/dollar exchange rate. For the breakfast buffet, which is nothing special at all, the price is 32 euros - today, that equals around $48! The lunch buffet is 47 euros - today, that equals around $70! You definitely pay for convenience here. Fool me once, shame on you, fool me twice, shame on me.

  • This TripAdvisor Member:
    • Liked — location to airport and train station
    • Disliked — price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TCP64079's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $382 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fine if you must stay at the airport”

Sheraton Frankfurt Hotel and Towers

Feb 19, 2008
0/1 found this review helpful

Reasonable size rooms (decor is a mix of 70's dated and Ikea - strange!), large bathroom with good shower.

Very large and busy hotel. Service is perfunctory (although check in is quite slow) and the food is nothing to write home about. But if you need to stay at the airport it is certainly convenient and comfortable, just very overpriced.

  • This TripAdvisor Member:
    • Liked — Proximity to airport
    • Disliked — everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catsabroad's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: September 04, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $382 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“perfect for a flight connection”

Sheraton Frankfurt Hotel and Towers

Feb 18, 2008
0/1 found this review helpful

must clarify hotel was free provided by lufthansa so my review has that base
hotel was perfectly located just 2 min. walk from airport
rooms nice ,clean and absolutly noise isolated perfect bed and room size
check in was extra quick
i need no service and hotel looks that everyone is waiting for a connection so staff doesnt look very service oriented

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welltraveledA's Summary
Date of Stay: November 2006
Member since: January 23, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
I recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $382 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Expensive rubbish”

Sheraton Frankfurt Hotel and Towers

Feb 13, 2008
1/3 found this review helpful

Very poorly sign posted. Difficult access. Basic facilities with recent refurb but cannot mask "old feeling". Taverna restaurant terrible. Air con did not work well in room so a very poor nights sleep. Concierge had no knowledge of Lufthansa First Class Terminal location sending me on a wild goose chase. Very expensive for what's on offer. Would recommend staying elsewhere.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelafficianado's Summary
Date of Stay: February 2008
Member since: July 27, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $382 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sheraton Frankfurt Hotel and Towers

( 21-25 of 120 )
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Sheraton Frankfurt Hotel and Towers Also Known As

Address: Rhein Main Airport, Frankfurt 60549, Germany