wow. just wow.

So many things that went wrong. From the outside I was optimistic, it's situated in a very conveniant area for shopping and the area looked safe and clean. Starting from check in, it went from bad to worse to unbelievable. The girl that was checking us in was friendly but incompetent. She kept saying that she was new when she couldn't answer any of our questions (example-They advertise special ergonomic pillows that are available per request. A cardboard sign right on the counter prominently displays this and when asked about it she said she had no idea what we were talking about)

The room booked was a double with a shared bed and I mentioned it while she was doing the check in and sure enough she gave us a room with seperate twin beds. We were able to switch though without too much hassle. The stairway and hallways smell oddly of chorine as if you were in an indoor swimming pool. The room itself wasn't terrible. Rather roomy but the furniture was chipped and not meticulously clean. It was also very cold in the room so we turned on the radiator before we left for dinner and when we came back it was still cold. We called to ask about it and apparently there is a trick to turning it on, but no instructions left for the unusual device (which when turned on properly, still did little to warm the room.

The bathroom was tiny and cramped and dirty. The towels smelled moldy and the shower had visible mildew staining. I was bathing when I noticed a strong mildew odor and saw the dirty curtain. I finished my bath as a standing shower trying to touch as little as possible. That night I started feeling really sick and ended up contracting some allergy or flu like symptoms. I was sick for the remainder of my trip (luckily we didn't stay another night)

The hallway acoustics are such that any noise echos up all levels loudly as if the noise was right outside your door even if the people are on a different floor. There was a family shouting and arguing and making their children cry from late at night and early in the morning(not sure where but it sounded as if they were right outside our door). We told the front desk and they merely shrugged and said that's too bad.

In the morning my partner was showering and the heavy metal soap dish fell out of the wall because the caulking was so decayed and it hit and injured his foot. Again that was met with an apathetic "that's too bad"

terrible, uncomfortable, and unsafe.