Lovely hotel on a quiet street. A non-touristy location, but a quick walk to some great sites and neighborhoods. We stayed here with our three teenage daughters (in two rooms). Our rooms were large and very nice but one of the bathrooms was small. This was probably due to a last minute change to our reservation that WE made that the hotel graciously accommodated. Breakfast was wonderful, the service outstanding, excellent air-conditioning, and the location was perfect for us. One thing that could be improved is the soundproofing in the hotel, however this did not impact us in a big way. We would definitely stay here again!

We were drawn to this hotel (like everyone else seems to have been) by its quiet location and unique character, having seen the reviews posted here. While there certainly is some character in the hotel's decor and furnishings and the hotel is somewhat removed from the busy tourist areas, the hotel seemed overpriced considering the lack of attention details and the hotel's service, which left much to be desired. We arrived at the hotel in the late evening and there seemed to be only one person working at the hotel. We had several heavy pieces of luggage and were looking forward to some assistance with them, but instead we were given curt instructions as to how to find our room, which was located at the top of a 3 story staircase at the end of a maze of hallways and several doorways. What kind of 4-star hotel sends its guests up 3 flights of stairs with their baggage and offers no assistance. The room was quite small and disappointing as well, although the bathroom seemed to have been done over recently and was satisfactory. We enquired about switching rooms to one that was located in a more accessible part of the hotel, and were told to try back in the morning. In the morning, we were told to try back in the afternoon. In the afternoon, we were told we could have a different room for an additional 100 euros per night.

The next night, we returned to the hotel after an evening stroll and the front door was locked. It took a few minutes of knocking and ringing the doorbell until the front desk employee came out of the back room and unlocked the door. Strangely, he didn't bother to open the door for us - he just unlocked it and then scurried back behind the desk. The next evening, we required some assistance in our room, and we were told to try back in the morning because the only person working in the hotel said he couldn't leave the front desk to help us.

From the reviews below, it seems that there are hotel rooms in the basement of the hotel with no real windows, and there are various wings that have been added on to the hotel so they can make an extra buck. In all likelihood, the rooms in the main part of the hotel are probably nicers and more spacious, but good luck getting them. I would think they shouldn't be charging the same rates for subterranean rooms or rooms in the attic of the back stairwell, but the front desk employee insisted there's no difference between any of their rooms.

The ownership/management of this hotel appear to be masters of capitalism, but have no idea of what it means to service their clientele. They've managed to extend their hotel and add rooms in every possible direction at the expense of the service that hotel guests should be receiving. How many more subterranean rooms or rear wings will they add on before hiring some additional help, so that there might be service available other than a the front desk? How many more floors can they add on without providing their guest with an elevator or a bellhop?

This hotel is uniquely appointed and is in a charming location, but don't expect any 4-star service.

My wife and I stayed at this hotel for 3 nights in July 2007 (her 50th birthday.)

Booked it after reading other reviews and in general was not dissapointed.

We had a standard double bed room in the 'Annexe' of the hotel, reached along a red carpeted walkway covered by an awning. The room was of a reasonable size for 2, with good quality furniture. It did however look onto an alley way which meant that it was fairly dark most of the time - but then you don't come to Venice to stay in your hotel room - if returning though I would ask for one of the rooms facing the canal.

Mini bar was well stocked and is actually cheaper than the small, quiet, main hotel bar.

Surprisingly for July, I did not find Venice overly busy, although it may have helped that we arrived on Tuesday and left on Friday - I did start to notice the crowds picking up a bit for the weekend. Once away from the usual tourist haunts of St Marks Square and the Rialto Bridge, then things were in fact very pleasent with no crowds whatsoever.

Restuarants are another bugbear of mine. I always imagine Italian food to be imaginative, good quality and reasonably priced. A meal for 2 including drinks was never cheaper the 80 Euros and the quality of some of the dishes was a bit questionable. It was the same in Lake Garda last year so I suppose the trick is to get away from the main tourist locations.

The breakfast in the hotel was the usual Continental fayre, but good and filling none the less. Boiled eggs and bacon were available for a supplement. The hotel does not have a restuarant but the breakfast room does have a very nice area out doors in a courtyard which is excellent in the summer.

The staff all spoke English (and I imagine a number of other languages) and were impecably attired in full black jackets for the Reception and Bar Staff and Bell Hop Uniforms for the concierge.

I'll give the hotel 4 because of the lack of daylight in the room, but that's a little churlish as evey other aspect of this hotel is superb.

It costs around 130 Euros per night which is good for Venice for this quality of hotel.

We met a number of Americans who were staying there as part of a 'Grand Tour' and they were happy with it.

We spent 3 nights here in June and loved it!
It was in a perfect location, not too far to walk to the waterbuses, or St. Marks, and had several very good restaurants nearby.
Our room was in an extension to the main hotel, and building work was going on outside the room, but wasn't too intrusive.
Reception staff were very professional and helpful. The room was spacious and decorated in opulent colours and fabrics. The bathroom was huge.
We spent a perfect afternoon, sat beside the canal, sipping wine and watching the world go by. Bar prices are expensive though, £10 for 2 glasses of wine!
I was reluctant to recommend this hotel to fellow travellers, as it was a real find, and I wanted to keep it to myself!! We plan to go back again before the end of the year.
No Venice wasn't dirty, no the canals don't smell, and yes it's the perfect place for a long weekend. Highly recommended.