For a medium-size hotel, this has quite a 'family-run' feel to it. And that's it's strength and weakness.

On the down-side we couldn't get a meal at 9pm and when we did get a set meal the next night, though superb and lavish, the six or seven courses meant we couldn't eat again for days. The room, and the hotel generally, seemed to have been recently decorated and designed by someone not from Milan. You realise how even operators of cheap chains get the edge in this respect.

The only rooms worth having are the Eiger View ones and with that sight (and the balcony) it seems churlish to criticise, but they don't quite have the feel of a top-notch hotel. And the mountain view is slightly spoilt by the main road right in front, though it's several floors below, especially if you get a high room.

The outdoor hot tub is lots of fun and the connected pool is pleasant and not small. The terrace is a wonderful place to sit with a drink pretending to have spent the day walking in the mountains.

Although handily located five minutes from Grindelwald Station, it's the 'wrong' way so you may have trouble finding it and the nightspots (if only) of Grindelwald are ten to fifteen minutes away, back past the station.

By the end of our short stay we felt like we knew the staff personally. They went out of their way to be helpful, from the welcome drink to the friendly departure. This is the sort of place that must have regular visitors from around the world. It would be unfair to say older people would enjoy this most. But just don't say 'boutique'.

My husband and I started off our Swiss & French honeymoon at this wonderful hotel. My main reason for wanting to book the Belvedere was because of their indoor pool and outdoor hot water jacuzzi, which would not disappoint. We spent one of our two afternoons just lounging in the pool area and hanging out in the hot tub, looking at the gardens and up at the mountains. Since the temp was only in the 50s while we were there, this was a perfect way to while away an afternoon.

Our guestroom was somewhat plain, but the view of the Eiger more than made up for it. We loved opening our windows and balcony doors and breathing the crisp mountain air during the night. We got a real kick out of the "pillow menu" as we had never seen such a thing before. The breakfast buffet (included in our rate) was excellent and the servers were very patient with us as both days we were the last guests in the breakfast room (late risers!).

The only negative is that we were supposed to have someone waiting for us at the train station when we arrived. I even called the day before our departure to confirm, and they said they'd be there. Instead we had to flounder around an unfamiliar town, trying to find our hotel. Finally I walked into the Hotel Regina to ask where the Belvedere was located. This was after an 8 hr flight and 3 trains.... in the rain, and lugging two heavy suitcases up a hill. As you can imagine, we were not happy. We thought the hotel would compensate us somehow but I also didn't want to make a big deal out of it since it was our HONEYMOON and our first day in Europe!! They did make their van driver take us to the the train station at 6 a.m. the morning we departed. I'm not sure if they normally would have done that considering it was so early.

We are planning on returning to the area next June, and I think we will again stay at the Belvedere. That outdoor salt water hot tub was just too much!!! And that's not exactly something you can find just anywhere.

This hotel is in a great position,wonderful views of the Eiger and grindelwald valley.
The service is top class. The food in the restaurant is amongst the best we have ever had in a hotel. The staff couldn't be more friendly. There is really nothing to criticise.

We stayed in a Junior Executive room facing the Jungfrau for 5 nights last June. Breakfast and dinner were included with the room. The dinners were amazing. Some of the best food we have eaten anywhere. Better do some serious hiking to work those off.

The staff could not have been nicer. From the porter picking us up at the train station to all of the front desk people who helped us with advice as well as arrangements for paragliding.

The rooms furnishings were a liitle outdated and the elevators were quite slow but the views are outstanding. The hotel is a 10min walk from the center of town, but that makes it very quiet compared to some on the main street.