We stayed in this hotel for a week at the end of June and it was lovely, we had a thoroughly enjoyable stay with very few complaints. We were moved from the Elounda Bay a week before we were due to depart due to a conference which was booked at short notice - but as this was an upgrade we were happy with this change.
I have noted the pros and cons below for information.
Pros:
- The food in the restaurant is lovely, there is a choice of 3 main meals each day for half board and a large range of veggie choice on a special menu. There is also a hot and cold buffet for starter (in addition to other starters on the menu) which had a large range of choice. For half board you can only eat in the main restaurant (or get 20 euro reduction each in the other restaurants) but this is not a problem as the menu does change every night
- The staff are all very helpful and efficient.
- Standards of cleanliness are very high in the rooms and the communal areas.
- The rooms are lovely. We had 3 rooms in the Imperial building, 2 garden view and 1 sea view. All are very well equipped (large jacuzzi bath, cd player, flat screen tv) very new looking and presented nicely.
- Maid service is twice a day and they do an excellent job.
- Sunbeds on the pool and beach are comfy and you can always get one!
- The location is good (on the edge of Elounda) with about 25 minute walk to the centre but with the nearest bars and restaurants (that arnt in the hotel) are 15 minutes away.
Cons:
- The cost of wine in the restaurant and drinks in the bars and snack bars are very expensive, the cheapest bottle of wine is 30 euros in the restaurant.
- One of the rooms was not ready when we arrived and it did take a while for this to be resolved.
Overall it is a fantasic choice if you are looking at hotels in this price bracket!
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