The Luton Hoo is, as its name would suggest very close to Luton airport and 'planes can be seen clearly from all around although the noise is surprisingly not an issue.
Fortunately, it is situated in 1000 acres of grounds (including golf course) providing great walks. The landscaped gardens are lovely although there is definitely room to use the land further, (perhaps horse stables and an outdoor pool )
The main mansion house is stunning with spectacularly restored grand public rooms. We stayed in a junior suite (room 31) in the main house which was lovely and spacious with a huge bathroom. The rooms are spotless and traditionally furnished and our bathroom was functional rather than luxurious(no seperate walk-in shower for example) and decorated in Edwardian style complete with brass taps, towel rails etc. There was a large LCD TV in the bedroom and this was the only nod to modernity, so don't expect some cowley manor, babington house boutique chic - this is as stately as its gets. The Molton Brown toiletries are always welcome though.
The mansion houses the main restaurant and lounge with the spa block housing the brasserie and bar. The food generally very good and the breakfast buffet especially so with great fresh fruit and berries, pastries, ful English etc.
The Spa is a walk from the main mansion but a great touch is the electric buggies that the staff shuttle the guests to and fro in.
Generally the staff is excellent but there is a general 'lack of ownership' and pride in certain areas. For example, when we asked the spa receptionist why the jacuzzi was no hotter than the pool, she explained politely that they were aware of the problem but that the boilers needed upgrading and this was something that would be done soon. All when and good until she gave us a lecture on how she would have re-configured the whole spa area and how the designers missed a trick here and there. This would simply not happen at a brand like Four Seasons where we have stayed before and shows maybe a lack of training in this area.
The Spa is however very well designed and based in the original stable block complete with wooden beams. There is a fantastic indoor pool adjacent to a large hydropool. The heat treatments inlude not only the usual steam and sauna but also a great Saunarium.
We were unfortunately woken up at midnight by a deafening fire alarm and had to assemble in the main reception for nearly half an hour. I am not blaming anyone for this, probably a teething problem but frustrating nonetheless on what should be a relaxing stay.
All in all, this hotel has the potential to be world-class and if it can avoid catering too much the corporate brigade, is a great destination.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure, Spa