Overall I liked this hotel. I have a preference for boutique hotels as they offer a more interesting experience. Here are my Pros and Cons:
1. Location (1 block from gorgeous Union station) is a plus for those cramming in multiple site-seeing locations and not wanting to cab. This is NOT the location for those looking to walk out of their rooms and explore a fun neighbourhood.
2. Hotel and rooms- clean, very nice, nice bathrooms, great beds and cocktail reception is a good touch. Restaurant - very cosy, popular at lunch, excellent food, fairly pricey but not outrageous. As per the previous poster I was also surprised by the maid. Obviously thrill seekers ;-) Hotel George... tell them to knock, count to 5 and then come in. NOT count to 5, come in and then knock.
WARNING - previous poster was spot on about the garbage pickup. (Although he was 7 minutes off the arrival time ;-).
I had taken his advice and requested a room at the front, which was granted, but arrived early. Alas, only back rooms were ready (now I know why). The front desk sheepishly suggested the pickup was on Thurs/Friday - I was there Mon/Tues so I took it. Hmm I guess he had the days mixed up. Yikes it was loud. I am an average sleeper and you have been forewarned twice.
3. Staff: I've found that hiring younger/hipper staff has a trade-off in professionalism. If I'm not mistaken I believe that the concierge desk was manned sometimes by the concierge, sometimes desk clerk and sometimes bellman. That being said, the staff was courteous, helpful and very nice. Just don't expect to see the Clefs D'Or designation on their lapel. They found me a limo when there was a 1 day cab strike and proactively reserved my airline seats online and delivered the printed boarding pass (no charge) VERY nice touch.
Oh, as a previous poster mentioned, when they give you dinner directions they will send you to 7th, a 10 minute walk away. I must admit this is the first time a concierge has sent me to a destination in which I passed a drug dealer on every corner and 35 homeless people (Shelter is a block away). And why do they all have cell phones?
Hotel George, if you are reading this note that some people still get freaked out by this. At least give us a fair chance by suggesting we take a cab ride after dark.
Since I walked pass some law buildings at least I was guaranteed some good video footage had anything happened to me!
Summary: Although my review sounds negative it's simply meant to highlight the caveats. The hotel was nice, just keep these and other posters comments in mind.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping