Pros: large rooms, large flat-screen TVs, kitchens, Trader Joe's across the street
Cons: A/C system, street below noisy beyond belief, super-thin walls--
conversations from next door came through very clearly, breakfast not pleasant due to layout and crowds, and in our first room, the horrible stink coming from the kitchen sink, which the front-desk clerk had no comment about and no apology for
Even with the windows closed (which resulted in us being quite hot), I was kept awake by street noise...honking horns, sirens, yelling, motors revving...I never knew it could be so noisy at 3 am! I figured this must be because we were at the front of the building overlooking Pennsylvania Avenue, so I asked to be moved to the back of the building. Well, guess what: in the back are the dumpsters that must be emptied, and that apparently includes lots of metal-against-metal banging and large-motor compressing. Sirens are still loud from the back, too. I counted 5 different sirens in a one-hour period as I lay awake one night. Also, on our last night there, after 6 nights of not sleeping due to noise, I had to laugh at what happened next, or I would have cried. At 1:00 am, a very loud, very unidentifiable noise started. After 10 minutes I got up to look out the window. On the roof of the building next door was a man with a powerful, motorized or gas-powered water hose, cleaning some kind of metal turbine. It was VERY noisy, and it went on for over an hour. And then afterwards, of course, his tools all had to be dropped to the pavement four stories below, which was more noise. By the end, I was just laughing in disbelief. This was the noisiest hotel EVER!
Breakfast is poorly concieved...either find a better flow for it, and a bigger place, or stop offering it. It was too frustrating. We gave up after one morning and got some supplies at Trader Joe's and ate in our room.
The elevator farthest from the front desk needs checking. The door stays open just a second or two, and slammed on family members several times.
I would suggest that staff members at this hotel STAY in the rooms at this hotel. Pretend you're a guest. Live with the hotel the way it is and see what the frustrations are. Then, maybe some of this would be improved. And the hotel definitely needs to fix the AC/heat problem. That's just ridiculous.
I would NOT stay here again, with all the choices in DC. Trader Joe's is really the only good reason to stay, and it doesn't make up for all the annoyances.
Shout out to front-desk clerk Seck for his hospitality, though. All but one of the front-desk people were friendly and helpful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Management Response
WSGDC, Director of Quality
(Management representative)
Apr 29, 2008
o The air conditioning/heating unit has the ability to control the degree of air flow in the room. We do have a system that will only allow for either heat or air conditioning in the hotel. In the unexpected event that there is a cold snap in July, there is no way to immediately change the system over. This is when blankets are provided for the guests. If we have a heat wave in January, fans may be provided for the rooms.
o We are fortunate enough to be located in the heart of the city, so sometimes construction occurs in the area and is unavoidable. Similarly, due to the popularity of the area there is frequency passing-by of cars and busses.
o Trays are provided for the guests to take their food back to their rooms if unexpected crowding occurs or if others in the room prefer to sleep in.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.