The staff at the JW Marriott Hotel was very nice. We (my husband, 2 sons --ages 19 months and 7 years old--, and I) booked our trip online from the hotel's website. I indicated that it would be nice if we were upgraded to a room with a view and that I needed a crib. When we checked into the hotel, the staff was friendly, gave the kids great souvenirs and upgraded our room #1239! It had a shared balcony that overlooked everything, including the White House. We even saw Marine 1 land for the President before he jetted off to his daughter's wedding. The location is fantastic with kids. It's close to everything, including reasonably priced restaurants. I really enjoyed our stay. We used valet parking, and called ahead as requested when we needed our car. We had no problems. It was a memorable trip...thanks in part to a classy hotel. My only issue is that there were small things in the room that needed to be fixed and you could tell that some of the previous fixes weren't done to the best degree. For instance, the magazine holder on the desk kept breaking, the cordless phone next to the bed didn't work and some work previously done in the room looked sloppy. Room service is a bit pricey, but very nice portions and excellent taste!






Value
Business service




